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Mercedes-Benz of Shrewsbury
Shrewsbury, MA
167 Reviews
At Mercedes-Benz of Shrewsbury we strive to meet and exceed the expectations of each individual customer who walks through our doors. We are thankful for the opportunity to serve you in all your car purchasing and servicing needs. Our knowledgeable and professional staff is here to assist you throughout the process
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 167 reviews
December 23, 2019
This has been such a bad experience with Wagner Motors. From the auto body shop to the overall service of the car dealership. From The Body Shop not being honest with what needed to be done and the time fr From the auto body shop to the overall service of the car dealership. From The Body Shop not being honest with what needed to be done and the time frame that the car would be ready. To the dealership not disclosing that the car had 2 accident claims on it. I have since traded in the car and I have been waiting seven weeks for a refund of my extended warranty and when I contacted the warranty company myself, the contract was still active. . The car was lovely except it needed to be babied and I had asked that question prior to purchasing and was told no. It just seems that customer service was a really bad issue for me with this dealership and for being a Mercedes dealer it was not worth the time and money to have the experience of owning a Mercedes. More
by js
November 25, 2019
I Love Mercedes-Benz of Shrewsbury I did Get a new 2020 GLE 350 in within an hour with a very good deal and at the same time the price range I am comfort with, Every one I met in my v I did Get a new 2020 GLE 350 in within an hour with a very good deal and at the same time the price range I am comfort with, Every one I met in my visit was so nice and kind from the moment I entered the dealership, even my wife and my kids were very happy. They did their best to make us happy and comfort regardless of the car we want to get. and after I got the car I went to ask about some customization option in the car, the took care of every simple and big question I had. Thank you Darya, David and Jon for all of this and also Thank you Mercedes-Benz of Shrewsbury More
by Amged_Awadallah
Employees Worked With
Jon King, David Shobeiri
November 23, 2019
Very pleased buying a car from Arthur, he’s very professional,knowledgeable and there to assist in any need .I would highly recommend seeing Arthur on you next purchase. professional,knowledgeable and there to assist in any need .I would highly recommend seeing Arthur on you next purchase. More
by Ccoccia14
November 19, 2019
I was very impressed how easy and how much fun it was purchasing a car through this MB dealership!!! Everyone who in which I dealt with were professional, knowledgeable, caring and informative.. My car b purchasing a car through this MB dealership!!! Everyone who in which I dealt with were professional, knowledgeable, caring and informative.. My car buying experience was perfect with this dealership . I would highly recommend them for anyone buying a new or used car in any price range.. More
by Erniesayles
November 08, 2019
Arthur was a pleasure to work with. He was highly professional, informed about his products and services and responsive to our questions and needs. He surpassed our expectations. professional, informed about his products and services and responsive to our questions and needs. He surpassed our expectations. More
by Belmont Buyer
Employees Worked With
November 04, 2019
It was a very pleasureable experience finding the perfect car for my wife. Thank you Arthur and the team. We could not have asked for more. car for my wife. Thank you Arthur and the team. We could not have asked for more. More
by Drsmile
November 03, 2019
Hands down best car buying experience. No pressure. Artie and team truly have your best interest in mind during the entire transaction! Quick and easy! This is the 2nd Benz we have bought there an Artie and team truly have your best interest in mind during the entire transaction! Quick and easy! This is the 2nd Benz we have bought there and they will continue to have our business! More
by Montrondj
November 01, 2019
Anjula Amarasinghe, VIP Account Manager, made my first Mercedes-buying experience painless and actually enjoyable. He was very knowledgeable, informative and transparent during all aspects of the process. Mercedes-buying experience painless and actually enjoyable. He was very knowledgeable, informative and transparent during all aspects of the process. I would recommend this dealership - particularly Anjula - to anyone, without reservation. More
by NRMGLA250
Employees Worked With
Other Employees :
Phil Morrill in Service - 5 stars!
October 23, 2019
Ben is Great!! Ben Boomer was very patient and helpful while comparing trying to compare a GLC 250 to a GLC 300. He took his time explaining all the features of both Ben Boomer was very patient and helpful while comparing trying to compare a GLC 250 to a GLC 300. He took his time explaining all the features of both vehicles and took us on a great test drive to really get a feel for both vehicles. If you are looking for a Mercedes ask for Ben!! More
by Brittany Marrier
Employees Worked With
Benjamin Boomer
October 14, 2019
Excellent experience with Arthur Gordon Recently purchased a certified pre-owned Mercedes Benz from Mercedes Benz of Shrewsbury and dealt with Arthur Gordon. Arthur was very easy to work wit Recently purchased a certified pre-owned Mercedes Benz from Mercedes Benz of Shrewsbury and dealt with Arthur Gordon. Arthur was very easy to work with and was helpful resolving an issue for me. I would recommend this dealership to others. More
by Bob S.
Employees Worked With
