Mercedes-Benz of Shrewsbury

It’s all about quality. Arthur Gordon is professional, knowledgeable, helpful and patient. We expect quality in MB vehicles, but this dealership’s attention to the quality of Arthur Gordon is professional, knowledgeable, helpful and patient. We expect quality in MB vehicles, but this dealership’s attention to the quality of customer experience made the difference for me. More

Outstanding Service I had such a great overall experience with Mercedes-Benz of Shrewsbury, from the moment I stepped foot into the dealership to the moment I drove away I had such a great overall experience with Mercedes-Benz of Shrewsbury, from the moment I stepped foot into the dealership to the moment I drove away in my new vehicle. My sales consultant was Arthur Gordon and I really can't tell you how much I appreciated working with him. He was very professional, knowledgable, extremely helpful, and most importantly...never made me felt any sense of pressure. My goal was to purchase a car without the car buying pressure and my experience certainly exceeded my expectations. Everyone I dealt with at this dealership was wonderful. I definitely recommend considering this dealership to anyone who is in the market for a vehicle. More

Good experience Everything was great. The closing process was quick and painless with no upsell pressure. And most important, my certified pre-owned car was delivered Everything was great. The closing process was quick and painless with no upsell pressure. And most important, my certified pre-owned car was delivered in immaculate condition. I had one issue after the sale, which was resolved. More

Mercedes of Shrewsbury makes car buying fun Bought a CPO Mercedes from Mike Lemming last week. Fantastic experience all the way around. Mike is very knowledgeable and friendly as well as extrem Bought a CPO Mercedes from Mike Lemming last week. Fantastic experience all the way around. Mike is very knowledgeable and friendly as well as extremely helpful. He went above and beyond the call of duty and made several trips to collect signatures, pick up plates, deal with registration etc. I would highly recommend this dealership in general and Mike as a sales person specifically. More

Perfect I never give five stars . Asian people usually don't buy Mercedes because there's usually a lot of issues. I bought this car because of Anjula. I can' I never give five stars . Asian people usually don't buy Mercedes because there's usually a lot of issues. I bought this car because of Anjula. I can't say enough about his customer service. I travel around the world and never give five stars to anyone because I feel like you have to be perfect to give five stars. This service was perfect and I will stick with Mercedes because of Anjula More

Professional World Class Dealership . We were delighted with our experience. Art was professional, knowledgeable and extremely courteous. He knows the value of the product that he is selli We were delighted with our experience. Art was professional, knowledgeable and extremely courteous. He knows the value of the product that he is selling, but he is not a hard seller, who forgets the customer. We felt very comfortable throughout the process and he took excellent care through to delivery. We would highly recommend him! More

World Class Service with Anjula Amarasinghe VIP Manager Anjula is wicked cool. I just bought my first Mercedes- a ML 350 2018. Totally love it. My buddy referred me to him. A great person in general. Went a Anjula is wicked cool. I just bought my first Mercedes- a ML 350 2018. Totally love it. My buddy referred me to him. A great person in general. Went above and beyond what I expected. My friend said he was the best, and I have to say he is. Anyone in the market for a Mercedes in this area ask for Anjula. You won't be sorry . More

Anjula Amarasinghe VIP Manager I stopped in the dealership today to look for a new vehicle. Anjula Amarasinghe took two hours explaining the Mercedes I plan on buying, service and h I stopped in the dealership today to look for a new vehicle. Anjula Amarasinghe took two hours explaining the Mercedes I plan on buying, service and how the whole process works. I told Anjula from the beginning my lease isn't up until next April ( I have a BMW now) , and not to waste his time with me since I wasn't buying today. He said that's ok and literally spent 2 hours with me. I am more than impressed with Anjula and will be back in April to buy my new Mercedes from Anjula. Thank you for all the information and your patience!! More

VIP Service from Anjula Amarasinghe My husband and I were waiting for our Mercedes to be serviced when a nice young gentleman approached us and offered us some coffee. We happily accepte My husband and I were waiting for our Mercedes to be serviced when a nice young gentleman approached us and offered us some coffee. We happily accepted and started engaging in conversation with this young lad only to find out that his father received his Ph D from the same school as my husband . We were instant friends. Anjula then showed us a newer version of our Mercedes, and we ended up trading it in . We drove home that day in our brand new Mercedes. Our adult children were shocked but happy for us. We are sending our adult children in to meet Anjula too as they all own Mercedes. Thank you again, Anjula. We love you and want to adopt you! More

VIP Account Manager: Anjula Amarasinghe Great team. Able to close the deal within couple of hours. Anjula assisted me to select the car and explains the benefits and advantages of Mercedes Great team. Able to close the deal within couple of hours. Anjula assisted me to select the car and explains the benefits and advantages of Mercedes ownership. Also Tim was very helpful. Friendly environment, no pressure. More