Mercedes-Benz of Seattle

Great Service Everyone was great except they didn’t wash the car like they said they would presumably because it has a Thule on top but still they should have hand Everyone was great except they didn’t wash the car like they said they would presumably because it has a Thule on top but still they should have hand washed it, especially for the high expense of service at the dealership. More

Absolutely great experience Michael really took good care of me. Originally I was there for servicing my leased GLC 300. Michael reminded me that my leased mile was almost used Michael really took good care of me. Originally I was there for servicing my leased GLC 300. Michael reminded me that my leased mile was almost used up and it was really urgent to handle the situation. He helped me take care of the financing issues and got me a great deal. Michael was very friendly and thoughtful. It was a great experience. I really appreciate what he did for me. Highly recommend him. More

Awesome service The customer service and detail to attention that Samantha Mountha provides to my car is great , I am very satisfied with the service, will come again The customer service and detail to attention that Samantha Mountha provides to my car is great , I am very satisfied with the service, will come again for the service. More

Awsome service I appreciate the customer service and detail to attention that Bill Bellecourt provides my car. The service at Mercedes-Benz Seattle is outstanding a I appreciate the customer service and detail to attention that Bill Bellecourt provides my car. The service at Mercedes-Benz Seattle is outstanding and is always flawlessly provided, Thank you for that More

Excellent Service Brian Nelson has been taking care of my service needs, he has been very professional and is a pleasure to work with. Brian makes sure a shuttle or l Brian Nelson has been taking care of my service needs, he has been very professional and is a pleasure to work with. Brian makes sure a shuttle or loaner car is available and makes sure I get the best value for my service.. More

Excellent service by the service advisor Bill Bellecourt Bill has been taken care of me for years.. this dealership is the reason i buy mercedez because the excellent service Bill provides . He makes my serv Bill has been taken care of me for years.. this dealership is the reason i buy mercedez because the excellent service Bill provides . He makes my service experience pleasant, easy and best of all he watches out for me to make sure that i get the best value for my service . More

Great customer service experience I am given the rating because of the customer service I've received from you while I was there for service keep it up with a good work. I am given the rating because of the customer service I've received from you while I was there for service keep it up with a good work. More

Disappointing As part of a “B” service, the oil pan seal was replaced. It failed within a couple of days causing a return trip to service due to significant oil l As part of a “B” service, the oil pan seal was replaced. It failed within a couple of days causing a return trip to service due to significant oil leakage. Although I appreciated the courtesy car, there was no consideration for the time and inconvenience. Do they assume that a woman is not a professional and thus has time to spare? More

Service Bill is a great service manager and he always goes the extra mile for my wife. We recommend him to everyone we know that has a Mercedes Bill is a great service manager and he always goes the extra mile for my wife. We recommend him to everyone we know that has a Mercedes More

Excellent service! I was having issues with my steering pump. My husband scheduled an appointment but forgot it was Wednesday instead of Tuesday. We showed up Tuesday I was having issues with my steering pump. My husband scheduled an appointment but forgot it was Wednesday instead of Tuesday. We showed up Tuesday and they immediately took the car in, even though they were quite busy and we made a mistake. It turns out the fluid was just low. They topped it off, vacuumed and washed the car and returned it to me with no charge. This dealership provides excellent service and I am never surprised by outrageous bills. Bill Bellecourt is an excellent service advisor and I wouldn't take my car anywhere else for service. More