Mercedes-Benz of Seattle

The Dealership is lucky to have John Glover in Service. He has been my Rep from day One. Gary Hartman. Good grief the survey format He has been my Rep from day One. Gary Hartman. Good grief the survey format More

Easy to work with. Walked me through completely with my vehicle. Worked in tandem with Peace Vans to make a wonderful camper. Would recommend highly. vehicle. Worked in tandem with Peace Vans to make a wonderful camper. Would recommend highly. More

Great experience working with their team online to make an appointment with Michael Zheng and ultimately purchase a vehicle. Kudo's to everyone for polite friendly service. I love my new (preowned) vehic an appointment with Michael Zheng and ultimately purchase a vehicle. Kudo's to everyone for polite friendly service. I love my new (preowned) vehicle. More

Sales was good but be prepared to wait for long (large part of day) to finish paperwork. Service department is quite unprofessional, costs are unpredictable (they almost always exceed the quoted costs) an part of day) to finish paperwork. Service department is quite unprofessional, costs are unpredictable (they almost always exceed the quoted costs) and disrespect customers. Often times they create issues and replace parts when not needed, and there is no audit or oversight into service technicians and bills. I would not come back unless I absolutely need too. Unfortunately none of the Mercedes dealerships in the Seattle area are any good for service, so beware when buying these cars. More

We spent 5 hours on a Tuesday with a lovely sales guy but the process of finding inventory, negotiating and closing required another day. 2 days later and they still weren’t ready in finance. Only when we th the process of finding inventory, negotiating and closing required another day. 2 days later and they still weren’t ready in finance. Only when we threatened to leave and get our trades back did they make it happen. We overheard their annoyance with being rushed/unwillingness to finance lots of extras. Since Finance completion took 2+ hours we had no time for a delivery of our complex AMG vehicle. 2 weeks later and trades still aren’t paid off. Never buy another car here. Never. What we looked forward to was a train wreck except sales guy Nikolay. He was awesome. The one ‘star’. More

Had my wife's glc 300 serviced for B service great job picked up the vehicle on time it was washed and vacuumed. I highly recommend Mercedes Benz of Seattle!! picked up the vehicle on time it was washed and vacuumed. I highly recommend Mercedes Benz of Seattle!! More

We had had our sprinter in twice for abs brake warning lights. Both times they had for a full week. Both times it was never fixed! We called and left over a dozen messages to check status! No one ever ret lights. Both times they had for a full week. Both times it was never fixed! We called and left over a dozen messages to check status! No one ever returned our calls. Horrible sprinter service. We will never be back!!! More

Excellent customer service from Liz Davis. She kept me informed and always has a smile. Car was cleaned on inside and outside. Great job overall. informed and always has a smile. Car was cleaned on inside and outside. Great job overall. More

Wonderful dealership, my dealer Michael Zheng try so hard to offer a good deal for me and his service I was so satisfied with 10 out of 10. to offer a good deal for me and his service I was so satisfied with 10 out of 10. More

Excellent Service, Great Knowledge, Good Negotiations. Variety of Selections and Options. Variety of Selections and Options. More