Mercedes-Benz of Seattle

Service writer dropped the ball time after time on numerous issues and required my daily follow up and prodding to get everything done. Still took almost 3 weeks with vehicle at dealer. numerous issues and required my daily follow up and prodding to get everything done. Still took almost 3 weeks with vehicle at dealer. More

Competent, reliable and good value. Work completed in a timely manner. Easy to work with under demanding circumstances. timely manner. Easy to work with under demanding circumstances. More

Bill is an excellent adviser and very honest & trustworthy. I will continue to bring my Mercedes E350 there for service trustworthy. I will continue to bring my Mercedes E350 there for service More

We enjoyed the car buying experience working with Michael Zheng. He was very helpful. He was well prepared, and he had the cars ready for us to test drive when we arrived at the dealership. Thank you. Zheng. He was very helpful. He was well prepared, and he had the cars ready for us to test drive when we arrived at the dealership. Thank you. More

Bill and The Service Team always exceed my expectations at a reasonable cost! Bill gets it done, always with a smile. at a reasonable cost! Bill gets it done, always with a smile. More

Had to wait 45 minutes after arrival (& close of business) to get the vehicle after service was complete. No explanations, not a good customer experience business) to get the vehicle after service was complete. No explanations, not a good customer experience More

Bill is always efficient, friendly and helpful. I usually wait for my service. Bill keeps me informed of progress. usually wait for my service. Bill keeps me informed of progress. More

Made our service appointment a month in advance and was promised a 48 hour turnaround. Four days later, I finally got my vehicle that was in for recalls only after calling repeatedly and finally saying I w promised a 48 hour turnaround. Four days later, I finally got my vehicle that was in for recalls only after calling repeatedly and finally saying I was taking it whether it was done or not. More

As usual, My service manager, Bill Bellecourt, has done a wonderful job and had kept me informed on all developments. The service was completed in a timely manner. wonderful job and had kept me informed on all developments. The service was completed in a timely manner. More

Always pleasant and informative. Fast, complete service with even a wash and vac to send me on my way. with even a wash and vac to send me on my way. More