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Mercedes-Benz of Seattle

Seattle, WA

4.6
1,407 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,407 Reviews of Mercedes-Benz of Seattle

January 27, 2022

We are extremely satisfied with the service received at the dealership. All our concerns were addressed and resolved in a timely manner. A big shout out to Sasha at service department for a quick and easy More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Losic
January 26, 2022

Facilities are spectacular. Very busy. The customer service reps are good, however the turnaround times are slow. My sprinter was there for a week to complete a basic 30k check-up. Also, had to sign More

by Dawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick L. Service manager
January 24, 2022

I appreciate the service I receive when requiring assistance. Bill B. is always ready to help. How grateful I am. Barbara Moore More

by Pebamoore4400_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill B., Anetha Baccatti
January 20, 2022

Prices are higher since it is dealer, but work has always been to proper Mercedes specs and parts. Worth the extra. Nice people. Pleasant environment. More

by CBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Locic
January 16, 2022

Recently purchased a 2022 GLC300 at MB Seattle. I worked with Michael Zheng (Sales Consultant) and I was able to finalize the deal in less than 2 hours. I’d like highly recommend Michael Zheng for anyone wh More

by Santhosh.M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Torres, Michael Zheng
January 15, 2022

Bill was great. Huge help all the way around and a pleasure to deal with. More

by Morganm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in Service Dept
January 12, 2022

My experience is always great at Mercedes Seattle. Armie is a terrific service representative and very helpful. I never have to wait and am pleased with the care given my car. More

by Hop0428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Armie
December 31, 2021

Great service great people this is my 3rd Mercedes and I love it. My family’s also bought car from here More

by Ck6913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josia Evans
December 15, 2021

Recent service appoint solved problem but took over Two Weeks on a new car with 2800 miles. Product and product support concerns. Also, need for better customer communications support More

by stevetscalzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emi Balan
December 14, 2021

Bill was awesome and the courtesy car such a fun and new Mercedes! Yes, tempting to buy another.... More

by PegE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and technician Eric
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