Mercedes-Benz of Seattle

I expected a little more The car was brought in with a specific problem and that was fixed satisfactorily. Upon driving away from the dealership, I found that a turn indicato The car was brought in with a specific problem and that was fixed satisfactorily. Upon driving away from the dealership, I found that a turn indicator light bulb was burned out and no mention of it was made to us. I would have thought there would be a "standard safety check" any time a vehicle is brought in for service... apparently not. I'm rather disappointed. More

Vehicle always taken care of I have been going to this dealership for over 14 years. Never a poor experience. Employees always helpful and are concerned that you and your vehic I have been going to this dealership for over 14 years. Never a poor experience. Employees always helpful and are concerned that you and your vehicle are taken care of. More

Assigned serivce manager is amazing . My direct service representative Bob Barlow is amazing . But the general service manager could not manage to see his way clear to grant the detailing My direct service representative Bob Barlow is amazing . But the general service manager could not manage to see his way clear to grant the detailing team permission to service my car in spite of my leaving it with them for more than a week. My bad. I thought I bought a Mercedes and that meant something. . More

Prompt, courteous, informative & professional Without exception staff greeted me with a smile and quickly addressed the issues. Great communication along the way. Repair fixed the problem. And Without exception staff greeted me with a smile and quickly addressed the issues. Great communication along the way. Repair fixed the problem. And my car was returned washed and vacuumed. More

Excellent Very fair; got what I wanted, they didn't try to oversell. Very simple and straightforward. Would recommend and buy there again. Long family histor Very fair; got what I wanted, they didn't try to oversell. Very simple and straightforward. Would recommend and buy there again. Long family history there. More

good service The warranty work was preformed quickly with no hassle. They had the parts on hand and got my vehicle back to me the same day. Bob explained what was The warranty work was preformed quickly with no hassle. They had the parts on hand and got my vehicle back to me the same day. Bob explained what was done and why. More

Always efficient! Appreciate the overall attention to detail and excellent customer service. Everyone is extremely professional and friendly. Always greeted and acknow Appreciate the overall attention to detail and excellent customer service. Everyone is extremely professional and friendly. Always greeted and acknowledge by each and every employee in the same manner. Really appreciate the quick response time and follow-up. More

Generally good. They didn't tell me about some MB perks Sales are friendly and knowledgeable. They answered all my questions and made a good deal at the end. But they missed to explain some MB perks: mbrace Sales are friendly and knowledgeable. They answered all my questions and made a good deal at the end. But they missed to explain some MB perks: mbrace, free carwash etc. I had to figure out myself. Good experience overall. More

service Always great experience with my service Coordinator Liz. Very helpful. Shuttle service is excellent. Well informed and timely. Was easy to get an app Always great experience with my service Coordinator Liz. Very helpful. Shuttle service is excellent. Well informed and timely. Was easy to get an appointment. Drop off and pick up was punctual. More

Prompt and great service. First time owning a Mercedes. I expected a much higher service bill. Price was very reasonable, . Bill was our service representative. Friendly, v First time owning a Mercedes. I expected a much higher service bill. Price was very reasonable, . Bill was our service representative. Friendly, very approachable and on time! Thank you so much for all the excellent communication! More