Mercedes-Benz of Scottsdale
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 303 reviews
Easy, pleasant experience Dinu went out of his way to help us with our selection. No nonsense, no pressure. Helpful, accommodating and professional throughout. My wife lo Dinu went out of his way to help us with our selection. No nonsense, no pressure. Helpful, accommodating and professional throughout. My wife loves her ML400! More
Very, very professional experience Rob went out his way to show us the full range of options available for the two models (ML 350 and SLK 250) we were interested in (both of which we l Rob went out his way to show us the full range of options available for the two models (ML 350 and SLK 250) we were interested in (both of which we leased). His sales technique was very good. No pressure to close but trying to establish what our trade-offs were and then work through a deal structure. Very, very impressed. More
EXCELLENT SERVICE AND TRANSPARENCY I want to take the time to thank Joey for his excellent service and transparency during my repair process. He is truly an asset to MB of Scottsdale! I want to take the time to thank Joey for his excellent service and transparency during my repair process. He is truly an asset to MB of Scottsdale! More
treated with respect Treated with respect. Friendly and knowledgeable people at every level of the organization. Did what they said they would do. No xx. Tino & Anita were Treated with respect. Friendly and knowledgeable people at every level of the organization. Did what they said they would do. No xx. Tino & Anita were great to work with. More
A Great Experience I was great to actually find the Mercedes that I wanted and did not have to deal with any hassles. Went there test drove the vehicle was financed and I was great to actually find the Mercedes that I wanted and did not have to deal with any hassles. Went there test drove the vehicle was financed and drove away with the vehicle that I wanted. This dealership puts the customer first and delivers the car you want without any pushy salesmen. If you want a great car, and don't want to be forced into something you don't want or need, this is the dealership to use. Ask for John Musil, he will work with you to get you the right car and the right financing. You can't bet a Mercedes for comfort, ride, and quality. Best experience I've had at a dealership in nearly 20 years of buying cars. I'll be back for the next one when I'm ready. Sincerely, James Lawrence More
Pleasant experience Dinu was professional , courteous and helped us get a fair price. He was helpful via email before we ever visited the dealership in answering question Dinu was professional , courteous and helped us get a fair price. He was helpful via email before we ever visited the dealership in answering questions. The dealership was easy to work with. I would use them again. More
Professional from start to finish I first looked at several dealerships online for an 2011 Mercedes E350 and was immediately contacted by Mr. Cretu of Mercedes-Benz of Scottsdale. M I first looked at several dealerships online for an 2011 Mercedes E350 and was immediately contacted by Mr. Cretu of Mercedes-Benz of Scottsdale. My questions were answered in a professional manner and without pressure. Entering the new building was nice but the warmth was still there from Phoenix Motor Company. Great eye contact; warm hand shake and professional attitude by the staff I came in contact with. The car drives wonderfully after gaining the essential tips from Dinto and Chase . Mr. Cretu called to see if I had any questions and to let me know that he was available later on. The E350 fits me, the professional woman that has places to go. Thanks. More
Truly Customer Focused No additional suggestions but I would like to recognize Jacob as being truly customer focused. I would always do business with this dealership because No additional suggestions but I would like to recognize Jacob as being truly customer focused. I would always do business with this dealership because of his excellence. More
Outstanding in every way Recently, I purchased a new 2015 at Mercedes of Scottsdale. The experience was excellent and I had absolutely the best car sales person that I have de Recently, I purchased a new 2015 at Mercedes of Scottsdale. The experience was excellent and I had absolutely the best car sales person that I have dealt with in my entire life and I am 62 years of age. The best thing about my dealing with them, they treat me like a prime customer and an individual. The worst thing that a sales person can do is to try to overly sell a car to me. I have a Ph.D. in Economics; so I am very knowledgeable about cars and the value proposition of purchasing a car. Given that I have purchased four new Mercedes, they know how to treat me with respect and dignity; and I reciprocate by dealing with them in good faith and we mutually respect each other. The experience at Mercedes of Scottsdale was outstanding in every way and I highly recommend anyone seeking to buy the best vehicle (Mercedes products) and to have a world class customer experience; then this is the place to go. Finally, the entire buying process was excellent (making the deal; the purchasing process; the financing of the car; preparing the car for pick-up; setting up the car for usage (blue-tooth set-up; garage door opener; service agreement; sirus set-up; car registration, etc.). For all of these reasons and great service, I am 1,000 percent satisfied and would highly recommend the Scottsdale Mercedes car dealership. More
EXTREMELY GREAT EXPERIENCE Extremely a great experience from selecting the car all that way through signing the documents. The 2015 ML 350 is an amazing vehicle. I would recomme Extremely a great experience from selecting the car all that way through signing the documents. The 2015 ML 350 is an amazing vehicle. I would recommend Bojan and this dealership to anyone. More