Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Scottsdale
Scottsdale, AZ
303 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 303 reviews
March 25, 2015
Best Salesperson Ever Our recent experience at Scottsdale Mercedes was great simply and only because of Sandrena Schumacher! She went to bat for us, above and beyond in se Our recent experience at Scottsdale Mercedes was great simply and only because of Sandrena Schumacher! She went to bat for us, above and beyond in service, care and kindness. She is honest, forthright, and such a pleasure to work with, and that's a first EVER in our car buying experience. I wouldn't dream of ever dealing with anyone else again in the future for all our future automotive needs. Sandrena, we absolutely love your superior customer care, service and respect. You are truly a joy to work with! Jim C. More
by A n J Carlson
Employees Worked With
Sandrena Schumacher
March 19, 2015
Go see Johnny at Scottsdale Mercedes they are great. My salesman Johnny was polite not aggressive ....he knew his products ...the sales manager John was there during negotiations, which made it very easy My salesman Johnny was polite not aggressive ....he knew his products ...the sales manager John was there during negotiations, which made it very easy to complete the transaction....Mercedes that handled the finance documents was supper....like I said, I purchased a 350 for my wife from Schmaucher.. it was not a good experience...if I need another car I will go see Johnny at Scottsdale Mercedes they are great. More
by gonebraska
Employees Worked With
March 18, 2015
One of, if not the smoothest car buying experiene of my life Dinu was professional and attentive to our requirements throughout the entire process. He made every effort to find the car, with the options we wante Dinu was professional and attentive to our requirements throughout the entire process. He made every effort to find the car, with the options we wanted. Finding someone who listens to the customer and is a straight talker is so refreshing in this day and age. Mercedes of Scottsdale you have an asset in Dinu. Well done. More
by cedewalt
Employees Worked With
Dinu Cretu
March 17, 2015
2015 C300 Best car buying experience I've ever had. Dinu is by far the best salesperson I have ever worked with. He took the time over a week to find the exact Best car buying experience I've ever had. Dinu is by far the best salesperson I have ever worked with. He took the time over a week to find the exact car I was looking for. In the end I got the car I wanted at a great price. If I'm ever in the market for another Benz, im going to Dinu at Mercedes of Scottsdale first. More
by ehigh
Employees Worked With
Dinu Cretu
March 17, 2015
Dinu is the best! Dinu made my buying experience one of the easiest and quickest I have ever experienced. The exact car I wanted was not on the lot so Dinu tracked one Dinu made my buying experience one of the easiest and quickest I have ever experienced. The exact car I wanted was not on the lot so Dinu tracked one down and had it shipped to Scottsdale in 2 days. I had gone to the other MB dealership in town and the only options they gave me were the cars on the lot. Because Dinu went the extra mile, I am a loyal customer for life. Thank you Dinu and the rest of the staff at Scottsdale MB! More
by KB612
Employees Worked With
Other Employees :
Finance Manager - cant remember her name but she was quick and efficient. Love that!, Dinu Cretu
March 05, 2015
Quinessential car buying experience Mercedes Benz of Scottsdale is the quinessential car buying experience. Rob Rossi was an excellent salesman as well as the Finance Manager for the bra Mercedes Benz of Scottsdale is the quinessential car buying experience. Rob Rossi was an excellent salesman as well as the Finance Manager for the branch. They made our experience buying a new M-Class a breeze. They had the EXACT color and features we wanted and were very patient in letting us take our time to decide. I will definitely be shopping here again and will recommend here to all my friends and family. More
by rockinm
Employees Worked With
Rob Rossi
February 27, 2015
Mercedes of Scottsdale was a refreshing change! I had been to several car dealerships and when I walked into Mercedes of Scottsdale it was a refreshing change. I was immediately acknowledged and a s I had been to several car dealerships and when I walked into Mercedes of Scottsdale it was a refreshing change. I was immediately acknowledged and a saleperson came up to me within seconds. Her name is Sandrena Schumacher and she was very honest and knowledgeable. She wanted to know the features that I was interested in and the style of vehicle instead of steering me towards one I did not want or one above the budget that I told her I had to stay within. After I test drove the vehicle, we sat down at her office and she explained everything in detail. She did not pressure me to buy it, she did not pretend that if I did not sign now that someone else was interested or offer me a discount that was just good on that day. The entire staff went above and beyond to insure that my experience was a postive one. When I came back with my husband and children, it was fun, exciting time for all of us. You can t go wrong - check this place out ! More
by speedy1
Employees Worked With
Sandrena Schumacher
February 26, 2015
C-300 Customer I came into the dealership to "look" I was so impressed that I purchased on the spot. Dino was the best car salesman Ever. I am a Mercedes customer fo I came into the dealership to "look" I was so impressed that I purchased on the spot. Dino was the best car salesman Ever. I am a Mercedes customer for life. More
by hami1018a
Employees Worked With
Dinu Cretu
February 22, 2015
Very Professional and Pleaseant Experience! We saw a Certified Pre-Owned Mercedes on the dealership's website and inquired about it. A salesman by the name of Dinu Cretu responded very promptly We saw a Certified Pre-Owned Mercedes on the dealership's website and inquired about it. A salesman by the name of Dinu Cretu responded very promptly and provided us all the information about it. We decided to visit the dealership to look at the vehicle; Mr. Cretu was very professional, courteous and helpful during the visit. Mr. Cretu went the extra step to make sure everything with the vehicle was to our expectations and was a no-pressure salesman; excellent to deal with! I would definitely recommend using Mr. Cretu if you are in the market for a vehicle at MB of Scottsdale! the Skinners More
by r.skinner
Employees Worked With
Dinu Cretu
February 21, 2015
Great all around. Recipe for a happy customer: a great deal, quick response time, fast service, and a desire to earn my business while maintaining a no pressure environ Recipe for a happy customer: a great deal, quick response time, fast service, and a desire to earn my business while maintaining a no pressure environment. More
by Steven
Employees Worked With
Dinu Cretu
