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Mercedes-Benz of Scottsdale

Scottsdale, AZ

3.4
303 Reviews
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4725 N Scottsdale Rd

Scottsdale, AZ

85251

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Showing 303 reviews

May 01, 2015

Rob Rossi of Mercedes-Benz Scottsdale Rob was knowledgeable and professional in all dealings. I was loking for a pre-owned Mercedes ML 350 with low mileage. This dealership had a nice se More

by John N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Rossi
April 22, 2015

Great dealership, vehicles and staff! In April of 2015 I went to tha Scottsdale Mercedes dealer to shop for a 2015 Mercedes GLA250. Very beautiful car. Rob Rossi was my salesm More

by Jane L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bartlit, Rob Rossi
April 21, 2015

Dinu keep up the good work If you could build a sale person that was easy to deal with it would look like Dinu, No B.S on any level , straight talk from the very beginning . More

by Ex Lexus Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dinu Cretu
April 20, 2015

truly exceptional Scott Roberts, our service advisor, was truly exceptional and provided us with top notch performance. We were impressed with his knowledge, friendly d More

by farnham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 17, 2015

A great SUV and a fantastic salesman My wife and I were very impressed how Dinu represented your dealership and his in depth knowledge of your products. We were not rushed to make a deci More

by willie350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : chase, Dinu Cretu
April 12, 2015

Dinu and MB Scottsdale delivered! My wife and I decided to purchase our first Mercedes last week after a lot of research. Spoke with Dinu in the morning to arrange a test drive for lat More

by RFish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase , Dinu Cretu
April 10, 2015

Simly the best car buying experience Jonathan Musil was the very knowledgeable about all promotions and models. He was able to find me a deal that no other sales person could match. More

by RobertL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 03, 2015

My salesperson is great and the cars are nice too! the salesperson – tino ferrulli is great. and the cars are nice too! but, i can buy the car other places. i deal with scottsdale m/b because of tino! More

by lizmatthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 30, 2015

Refused to accept responsibilty for defective service They replaced my harmonic balancer under recall on my 1998 ML320. After service ml320 began leaking oil profusely from balancer. Within 3 days lost fu More

by unhappy ex-customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 06, 2015 -

unhappy ex-customer responded

Whoever at the dealership keeps making the false statement that "it would be mechanically impossible for you to have driven the vehicle for days if we had made this type of mistake" needs to study the function and impact of harmonic balancers. A mis-aligned harmonic balancer will NOT stop the crankshaft from turning. NOR is there any electronic sensor that indicates or reacts to the misaligned harmonic balancer on this vehicle. It is VERY mechanically possible to contimue to drive the vehicle with the harmonic balancer misaligned. Unfortunately, there is nothing to stop the oil from dripping through the alighment channel on the balancer except for the mounting bolt which is not very efficient. The false statement is either an intentional false statement, or a demonstration of lack of understanding of the mechanical function of the harmonic balancer, which creates even more support for the negative review.

March 30, 2015

Amazing Deal and great service too! Wow, where to begin....First off I live in Las Vegas and wanted to find a NEW 2014 C250 but the 2 dealers here in town did not have any and they were More

by MBLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dinu Cretu
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