Mercedes-Benz of Scottsdale

Highly suggest avoiding this dealership, particularly the sales rep Shawn. You should avoid him like the plague. I purchased a G wagon (premium price point) and the car was received with multiple defects sales rep Shawn. You should avoid him like the plague. I purchased a G wagon (premium price point) and the car was received with multiple defects/issues. These issues were acknowledged multiple times by the dealership but with no resolution, and instead hostility. The funny thing is that Shawn was willing to burn his reputation over an ~$700 fix, but that tells you all you need to know. I will also mention, I’ve never received a call or otherwise from a manager despite consistent issues. I have purchased many cars, including high end cars. There are too many other amazing dealerships to buy from. Avoid this one. More

Brittney has taken care of my car since it was new (2013) and the service is always great! She's always attentive and friendly and the service is done quickly and very well! I would definitely recommend MB and the service is always great! She's always attentive and friendly and the service is done quickly and very well! I would definitely recommend MB of Scottsdale and Brittney as your service advisor! More

My wife and I were looking for an electrical SUV, but could not find anything decent in our state. We got in contact with Chris who walked us through purchasing the car and getting it shipped to our s could not find anything decent in our state. We got in contact with Chris who walked us through purchasing the car and getting it shipped to our state. Everything went smooth throughout the transaction and my wife is happy in her Mercedes SUV. Top notch service. Chris was great! More

I worked with bojan in purchasing a cpo eqs. I purchased from New Jersey without ever visiting so it was a little nervous as it was my first purchase without seeing a vehicle. Bojan and his team I purchased from New Jersey without ever visiting so it was a little nervous as it was my first purchase without seeing a vehicle. Bojan and his team were stellar. Also, it took me 3 months to have the car registered in New Jersey and the temporary registration for the car expired in the meantime. bojan did not abandon me even after the sale. He stayed in touch and helped me out. Very different from your typical car salesman experience where after the sale you have no contact. If you are making an online purchase of vehicle like myself, Bojan and scottsdale arizona mercedes is the place to do it. More

$658 to replace the battery on my 350 GLK. Outrageous. The service was good, LOL Outrageous. The service was good, LOL More

I had a mixed experience with Mercedes Benz of Scottsdale. Steve was excellent during the purchase of my new vehicle, but issues arose afterward. Unfortunately, promised documents were sent to th Scottsdale. Steve was excellent during the purchase of my new vehicle, but issues arose afterward. Unfortunately, promised documents were sent to the wrong address with incorrect information with my personal information, leading to additional sales tax charges (Which still has not been rectified).Despite reaching out to Ryan in the finance department for resolution, I faced delays and lacked clear answers. The shipping process lacked communication, and overall, the team's follow-up fell short. There was a point where the manager named Mike had to reach out to me to tell me the status of the vehicle and if it had left the dealer. While Steve was helpful, the overall experience was marred by these issues. Additionally I'm not even sure the car was serviced before selling it to me, I took it to a local dealer in my home town for a post purchase inspection and they said it was overdue for oil change and other fluids.. Update: After my review of the dealer, Robert contacted me with an updated buyer's order containing accurate information reflecting the purchase. Additionally, he addressed my concerns regarding the servicing of the vehicle and explained why it wasn't serviced in Arizona, addressing all other issues I had raised. More

I was able to trade in my 2021. Toyota Camry and get the dmercedes cBenz Toyota Camry and get the dmercedes cBenz More

This was the most amazing car buying experience I have had. Salesperson Lou Gordon was A+++++ they did not have add anything on the vehicle to increase the cost. I highly recommend this dealership and wou had. Salesperson Lou Gordon was A+++++ they did not have add anything on the vehicle to increase the cost. I highly recommend this dealership and would definitely buy from them again. More

Worst place ever. A bunch of liars. Don't stand behind their product. And tell you stuff is wrong wirh your car when it isn't just to get extra money from you!! A bunch of liars. Don't stand behind their product. And tell you stuff is wrong wirh your car when it isn't just to get extra money from you!! More

I bought my first MB from them way back when they were on 3rd St & Indian School Rd. I just bought my most recent MB from them last month. It is always a joy to purchase a Mercedes as it should be and Tino m 3rd St & Indian School Rd. I just bought my most recent MB from them last month. It is always a joy to purchase a Mercedes as it should be and Tino makes sure of it when you buy with him. -Justin S. PS this is not my place but I must say to the person who paid "8.6% interest", that sounds like sales tax, but if not, who buys anything on credit let alone an expensive automobile without knowing ahead of time what the interest rate will be?! If you are that in the dark perhaps your credit sucks and you dont know that either. More