Mercedes-Benz of Sarasota - Service Center

I really love my "A Class" being serviced at Mercedes Benz but, the service is too costly if something can be done about that it would be greatly appreciated, thanks. Benz but, the service is too costly if something can be done about that it would be greatly appreciated, thanks. More

Everyone in the service department is cordial and the work was done on time. The repairs have corrected my issues and I am Happy that I now have air conditioning once again and my DEF system is working c work was done on time. The repairs have corrected my issues and I am Happy that I now have air conditioning once again and my DEF system is working correctly. More

I will not be going back. Been going for 3yrs. No more. No rentals available. I had keep calling for updates. My car sounds worse than when I dropped it off. It’s chaos out in Been going for 3yrs. No more. No rentals available. I had keep calling for updates. My car sounds worse than when I dropped it off. It’s chaos out in The valet. More

Service advisor Lisa G is excellent. GM Steven K is making progress with the stack-up of cars in the morning. Thanks. GM Steven K is making progress with the stack-up of cars in the morning. Thanks. More

Quality has declined over the years and gotten very busy. No more personal one-on-one help that was offered that made the service desirable. Dealership has lot touch of excellence. No more personal one-on-one help that was offered that made the service desirable. Dealership has lot touch of excellence. More

The service department took the vehicle right away and explained what was needed. When the work was complete, they explained to me that a fix was not possible right now and a request to the factory was r explained what was needed. When the work was complete, they explained to me that a fix was not possible right now and a request to the factory was required to see if a modification could be developed. More

listed the individual tasks, able to choose those i required, only 1 additional task added wiith my permission after job started, able to apply a nice coupon. Left over night, available earlier than I required, only 1 additional task added wiith my permission after job started, able to apply a nice coupon. Left over night, available earlier than I requested. More

Came in without appointment for an engine check light while on the way to NC. They took care of me right away and I’m totally satisfied with their professionalism and courtesy. Great dealership! while on the way to NC. They took care of me right away and I’m totally satisfied with their professionalism and courtesy. Great dealership! More

Donna Knight did a wonderful job of helping me to resolve an issue which required immediate attention. I sincerely appreciate her help in doing so. She is a true asset to your customer support representati an issue which required immediate attention. I sincerely appreciate her help in doing so. She is a true asset to your customer support representatives. More

Thomas Kneski my service advisor was very helpful and listened to my concerns. The car was immaculate. I highly recommend maintenance done by Mercedes listened to my concerns. The car was immaculate. I highly recommend maintenance done by Mercedes More