Back

Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.7
612 Reviews

612 Reviews of Mercedes-Benz of Sarasota - Service Center

Sort by
August 23, 2023

This dealership is so much more helpful and better in all areas than the Tampa Florida dealership. More

by Tlesso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve
Aug 27, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Sarasota! If you ever need help, just give us a call. Happy motoring!

August 21, 2023

I had the liberty of having Thomas as my service advisor and he was amazing. Went far and beyond the call of duty, they all did. I will drive the extra miles to get my car serviced with them Thank you More

by nanalynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas snd Brian
Aug 25, 2023 -

Mercedes-Benz of Sarasota responded

Hi Nanalynne, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Sarasota! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

GOOD SERVICE FROM ALL. STARTING WITH THE ADVISOR ON MY EQS 450+. SO I AM WELL PLEASED. More

by pete.seley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
Aug 26, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2023

kind, considerate, professional excellent customer support a great place where to service your car excellent dealership! More

by Anthony
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 28, 2023 -

Mercedes-Benz of Sarasota responded

Hi Anthony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 18, 2023

Lisa is always cheerful, proactive, and honest. She goes out of her way to make every service appointment hassle-free, and she's knowledgeable about maintenance matters. More

by brian
Recommend Dealer
Yes
Employees Worked With
Lisa Gillespie
Aug 24, 2023 -

Mercedes-Benz of Sarasota responded

Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Sarasota! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

The worst dealership I have ever dealt with. Service department is a sad joke. Way overpriced. Customer service dreadful. Expect way more from a “luxury” establishment. More

by Ripped off
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Aug 23, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Sarasota. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

August 17, 2023

Easy to get into and available people to assist you. Did not use waiting room but looked inviting. More

by Redcar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Knight
Aug 23, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 17, 2023

MB of Sarasota is a great place to buy or service your vehicle. We find their service cost to be fair. Service Advisors communicate well with you. Service Tech are very knowledgeable. The dealership is More

by DAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen A
Aug 23, 2023 -

Mercedes-Benz of Sarasota responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

August 16, 2023

Very through servicing for my initial 10,000 miles on my 2022 cls 450. However, the wiper blades were replaced and I do need to go back to have the tension adjusted. More

by stan34293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett
Aug 18, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Aug 18, 2023 -

stan34293 responded

Wiper blade problem has been resolved.

August 12, 2023

Service was able to fix my car quickly while I waited. Steven A. Is a pro. A++ More

by JLiptak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Appolloni
Aug 15, 2023 -

Mercedes-Benz of Sarasota responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

...
8
...