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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.7
612 Reviews

612 Reviews of Mercedes-Benz of Sarasota - Service Center

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April 16, 2015

excellent service with no appointment I had made an appointment for a noise in the car and was unable to keep it because of a funeral. As I was about to drive back to Long Island, N.Y. in More

by Leo O'Callaghan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gerharz
January 20, 2015

I cannot believe they are a Mercedes Dealership. Worst Service Department I have ever dealt with. I have been there 3 times and this is the last. I will now drive to Tampa. They are supposed to have More

by demolady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I will not identify all of the employees. It's the entire department
August 15, 2014

Great Dealership - Sales & Service The experience of continuous friendly, responsive professionalism is better than any dealer I have ever worked with. The overall culture is great. I More

by tomrtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in service - Great guy, Mike Grammatica, Joe Kordick, Judy Schweitzer, Brad Combs, Brian Gerharz
June 07, 2014

poor service Had front bumper painted almost one year later chipping, blistering and flaking. Local auto body shop said cheap clear and paint. Bought new 200.00 fl More

by top2btm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Judy
July 16, 2013

We have had very bad experience with the Service Department. We have documented proof of being charged for services which were not performed. The response " your insurance company will pay for it". More

by MikeBenesch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Judy
February 07, 2012

I drive a 1997 Mercedes E-Class, so obviously my car still isn't covered under warranty. I always took my car to independent shops around town, but I was never happy with the quality of work or customer More

by aplainte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Schweitzer, Judy Schweitzer
January 14, 2012

I was very pleased with service and very friendly employees. Everything was done promptly. I will come back for any other services on my car. More

by zelwinder
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerharz,Brian
December 26, 2011

Judith has been my Service Advisor for the last 18 months. She is awesome. My previous vehicle was not a Mercedes Benz however they never treated me any differently. Recently I returned to the deal More

by vagirlnfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Clancy and Judith Swietzer, Judy Schweitzer, Tom Clancy
June 20, 2011

I have owened 5 mercedes so far and i will God willing have more .From the moment I set foot in MB of sarasota it has bin nothing but a wonderfull exsperence.. the salesman ,the sales manager ,Peter who g More

by mpburger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Schweitzer, Peter Bolduc, Judy Schweitzer
June 16, 2011

The customer service experience from Audrey was exceptional. The highest rating that i can give anyone. I own a 1996 mercedes Benz s420. The A/C needed extensive repairs. I did not understand the More

by larnap70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Purington