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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.7
612 Reviews

612 Reviews of Mercedes-Benz of Sarasota - Service Center

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January 29, 2022

Dealing with Customer service agent was quick and efficient Work was done in time. Shuttle service was excellent. A very good experience. More

by crimar622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Gillespie
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Feb 01, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

Excellent customer service and attention to details! I've been doing business with their Rep. Peter for many and he's the best! More

by Anniebrownell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Bolduc
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Feb 01, 2022 -

Mercedes-Benz of Sarasota responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

January 28, 2022

Thanks for taking my car so quickly. I wasn't happy to find the slit in the tire but one half hour later, I was turning it over to service. Great responsiveness, pleasant and capable staff. Glad I bough More

by Oviller
Recommend Dealer
Yes
Employees Worked With
Stephen
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Jan 31, 2022 -

Mercedes-Benz of Sarasota responded

Hi Oviller, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

January 27, 2022

Easy service arrangements when entering dealership, helpful and knowledgeable staff and free shuttle was appreciated. More

by Rjhgraff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa in service
Report | Print
Jan 30, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Sarasota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2022

Great service ,difficulty to get through by phone, I like the fact you get your behind washed. More

by jwjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett
Report | Print
Jan 30, 2022 -

Mercedes-Benz of Sarasota responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

January 25, 2022

Conveniently located. Great sales staffs staff and Conveniently located. Great sales staffs staff and service department. I am not happy with the fact that you do not offer complimentary car wash any More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Astrid Gilbert
Report | Print
Jan 29, 2022 -

Mercedes-Benz of Sarasota responded

Hi Charles, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 23, 2021

Very good service dept. Chris is an exceptional mechanic and very thorough. Would follow him any where. More

by nmarsala903
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Schweitzer
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Sep 26, 2021 -

Mercedes-Benz of Sarasota responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 23, 2021

They charged me $150 to tell me my hood was broken , I knew that no e More

by Neen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike DeCosmo
Report | Print
Sep 26, 2021 -

Mercedes-Benz of Sarasota responded

Hi Neen, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1293 to discuss what we can do to help.

September 19, 2021

Dealership is a clean beautiful facility with comfortable seating and helpful service staff to greet you. More

by cmbutera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randi Doyle, Ernie Soeker
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Sep 25, 2021 -

Mercedes-Benz of Sarasota responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 19, 2021

Chris was fantastic in managing my service. Professional, courteous! Would highly recommend! That’s all folks More

by kinslershelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Robin
Report | Print
Sep 25, 2021 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

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