Mercedes-Benz of Sarasota - Service Center

Car in for service B plus balance all tires. Car returned with tires overinflated (42+ lbs in all 4 tires) and a missing dust cap. I have to trust the rest of the service was not as sloppy. Tom Car returned with tires overinflated (42+ lbs in all 4 tires) and a missing dust cap. I have to trust the rest of the service was not as sloppy. Tom Fleming 202 210 4753 More

Very helpful service representative and quick service. Sean was very attentive and answered all of my questions quickly and clearly Sean was very attentive and answered all of my questions quickly and clearly More

The experience is really all about the service advisor. Lisa Gillespie keeps the customer upfront where he belongs. Lisa Gillespie keeps the customer upfront where he belongs. More

After a good sales experience, I was very disappointed with the service side. It is all but impossible to contact service by phone. The wait is more than 15 minutes to have someone pick up the phone. N with the service side. It is all but impossible to contact service by phone. The wait is more than 15 minutes to have someone pick up the phone. Not a good service for Mercedes Benz. More

Randi Doyle did an excellent job. The service was prompt in efficient. I would recommend the dealership to others. The service was prompt in efficient. I would recommend the dealership to others. More

The service was great, and Andrew Walker was very helpful. I like working with Andrew helpful. I like working with Andrew More

A little confusing when first arrived for service as there was no greeter, but once i met w advisor, top rated experience. While you wait is comfortable and productive for short service visits. there was no greeter, but once i met w advisor, top rated experience. While you wait is comfortable and productive for short service visits. More

Makes you feel welcomed and Steven my service adviser excellent! Car is always clean when service is complete excellent! Car is always clean when service is complete More

This is a five star dealership! The facility is always so clean and inviting. My service has always been excellent and all employees so pleasant. This is also true for the roadsid The facility is always so clean and inviting. My service has always been excellent and all employees so pleasant. This is also true for the roadside service team! More

It was my first time to Mercedes Sarasota and it was a very fine experience. The staff was very friendly and my service was completed quickly. My car was returned to me all clean and ready to go. very fine experience. The staff was very friendly and my service was completed quickly. My car was returned to me all clean and ready to go. More