Mercedes-Benz of Sarasota - Service Center

Drew did an excellent job in accommodating my needs to service my car. He was very courteous and very knowledgeable. service my car. He was very courteous and very knowledgeable. More

Great service , very efficient , my service person Randi is always great!!!…always.a pleasure ..would recommend is always great!!!…always.a pleasure ..would recommend More

This dealership is excellent with customer service. I was very impressed with Thomas the service representative and Jim the Service Manager, they are both excellent .I would always come to this Sarasota I was very impressed with Thomas the service representative and Jim the Service Manager, they are both excellent .I would always come to this Sarasota location . More

Taylor from the service department was very pleasant squeezing me in for my maintenance service. She clearly explained details and kept me informed of progress with the service completion timeline. I wa squeezing me in for my maintenance service. She clearly explained details and kept me informed of progress with the service completion timeline. I was very pleased and impressed with the kindness and expertise in the attention to detail in this first class dealership. More

Service manger is excellent. So were the people eho worked on the car.The place was busy but they work very fast to get the cars in So were the people eho worked on the car.The place was busy but they work very fast to get the cars in More

I have owned over 50 new cars in my lifetime. Your service manager Scott is one of the best I had the pleasure in dealing with in all my years. Taylor Williams who is the assistant and wrote up Your service manager Scott is one of the best I had the pleasure in dealing with in all my years. Taylor Williams who is the assistant and wrote up my service order is exceptional. Very bright and knowledgeable. Great job Scott and the service team. Keep it up. More

Very efficent dealership very clean organized and courteous staff, thank you keep up the good work. courteous staff, thank you keep up the good work. More

The process was efficient from beginning to end and everyone was polite and kind. The wait room facilities are comfortable and offer a full view into the service bays. I appreciate that. everyone was polite and kind. The wait room facilities are comfortable and offer a full view into the service bays. I appreciate that. More

Car in for service B plus balance all tires. Car returned with tires overinflated (42+ lbs in all 4 tires) and a missing dust cap. I have to trust the rest of the service was not as sloppy. Tom Car returned with tires overinflated (42+ lbs in all 4 tires) and a missing dust cap. I have to trust the rest of the service was not as sloppy. Tom Fleming 202 210 4753 More

Very helpful service representative and quick service. Sean was very attentive and answered all of my questions quickly and clearly Sean was very attentive and answered all of my questions quickly and clearly More