Mercedes-Benz of Sarasota - Service Center

Service has been a very pleasant experience,as always. The whole team is very professional, kind and knowledgeable. The whole team is very professional, kind and knowledgeable. More

After having waited for over two months to receive the second key to the certified pre-owned car I bought from MB, I spoke with General Sales Manager Jamie Muldoon. She ordered a key which was successfull second key to the certified pre-owned car I bought from MB, I spoke with General Sales Manager Jamie Muldoon. She ordered a key which was successfully calibrated yesterday. More

Very responsive and good communicators. As always, MB pricing is as expected. Will continue to use this service. As always, MB pricing is as expected. Will continue to use this service. More

We are always pleased with the Service Department at Mercedes-Benz of Sarasota. We live in Punta Gorda but were not satisfied with the Service at the Ft Myers' Dealer and went to Sarasota. That was se Mercedes-Benz of Sarasota. We live in Punta Gorda but were not satisfied with the Service at the Ft Myers' Dealer and went to Sarasota. That was several years ago and we have never been sorry. Steven Appollloni, our Service guy, is very nice, courteous and efficient, getting us in and out quickly. When we were there for our last service, George Sandberg, the courtesy shuttle driver, took us to lunch at a nearby restaurant while we waited for our cars. He called us there about 45 minutes later and asked if he could pick us up as he has a trip that would take him 1.5 hrs and he did not want us to be stranded at the restaurant. He really went beyond the normal duties of a shuttle driver. Just another example of the courteous, efficient service department at the Mercedes-Benz of Sarasota! More

great and fast service while I waited. Lisa Gillespie is excellent. I highly recommend this dealership Lisa Gillespie is excellent. I highly recommend this dealership More

Taylor is the beat advisor… she always on poi t. She remembers your name and have the loaner car ready and gassed up. Thanks 😊 She remembers your name and have the loaner car ready and gassed up. Thanks 😊 More

Brett Ferrucci, together with Technician David provided outstanding service for our E class service and repair. Brett worked hard with the logistics of the service, dealing with various issues including c outstanding service for our E class service and repair. Brett worked hard with the logistics of the service, dealing with various issues including communicating at length with my warranty company and kept me informed throughout. David, our Technician worked late on my car and even came in on his day off to finish the job. The car runs beautifully now. Great employees who are a great asset to the company. More

The dealership is easy to access, staff are friendly and helpful. The customer waiting are is comfortable and provides beverages and snacks. helpful. The customer waiting are is comfortable and provides beverages and snacks. More

It is with pleasure that I give the good people at Sarasota Benz Service a 10 out of 10! My Experience: Called Steven Appolloni, Steven orders the part, the part is received, I take the car in, I Sarasota Benz Service a 10 out of 10! My Experience: Called Steven Appolloni, Steven orders the part, the part is received, I take the car in, I wait in their beautiful guest area after getting a fresh cup of coffee, I get summoned after the car is ready and I go back to the office with complete peace of mind after Bill takes care of the issue at hand. It can't get any better than this! "THE BEST OR NOTHING" More