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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.7
612 Reviews

612 Reviews of Mercedes-Benz of Sarasota - Service Center

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April 01, 2022

I think I have my problem resolved. Taylor Williams was the best. Very helpful in resolving the problem More

by razzmajazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Williams
Apr 06, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 31, 2022

First service visit for my car. Was very organized and efficient. Brett was professional and delivered car on time promised. More

by pncgreco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Apr 05, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 31, 2022

Excellent service in past. Most recently/disappointing Chris was great as usual. Main concern was with the body shop timetable. Otherwise all service was excellent. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep Chris Robinson
Apr 05, 2022 -

Mercedes-Benz of Sarasota responded

Hi Steve, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (941) 275-1293 to discuss what we can do to help.

March 30, 2022

I am not satisfied with the service, website services fees are not the same with the service center , website shows that break fluid flush was included on service B but there they wanted to charged addit More

by Vianey Berlioz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor
Apr 04, 2022 -

Mercedes-Benz of Sarasota responded

Hi Vianey, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

Apr 04, 2022 -

Vianey Berlioz responded

Hello, would you please call me at 941-4651395

March 30, 2022

Very good experience Taylor Williams was very helpful. The repairs were done when I was told. And cheaper than the quote. Very comprehensive analysis of the vehicle. All and all a very good experience. More

by Michael Hoyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Williams
Apr 04, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 30, 2022

The scheduling of my appointment was great and the service was excellent I would recommend this dealership More

by Osbojolife47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Astrid Gilbert
Apr 04, 2022 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

March 29, 2022

Professional, timely and clean service area. Always give a quote and time for repair when needed. More

by hambill18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett
Apr 02, 2022 -

Mercedes-Benz of Sarasota responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

Fast, friendly service every time. Clean waiting room. Don’t like that we have to watch CNN on the TV but whatever. I always bring a book anyway. More

by prunetacos75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Apr 01, 2022 -

Mercedes-Benz of Sarasota responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 28, 2022

Impressive. Beautiful building and very efficient staff. we had to do a recall repair while on vacation. Service dept. right on schedule. Waiting area comfo More

by Dsgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor williams
Apr 02, 2022 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2022

The service representative was polite, knowledgeable, understanding and helpful. The work performed with quality and quickly. More

by chessie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Schweitzer
Mar 30, 2022 -

Mercedes-Benz of Sarasota responded

Hi Chessie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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