Mercedes-Benz of Sarasota - Service Center

Very honest, open, expert and helpful They know what they are doing and explain everything to the customer they are doing and explain everything to the customer More

Chris was really helpful and very good! I still question why a very good car with only 70.000 miles has so much trouble. I know, I know....it is 12 years old! But still, it has never missed I still question why a very good car with only 70.000 miles has so much trouble. I know, I know....it is 12 years old! But still, it has never missed a service and never been in an accident and spends a lot of time in my garage! Just expected more from Mercedes. But, Thank you Chris and all the mechanics who got me back on the road. You all are great! More

I think I have my problem resolved. Taylor Williams was the best. Very helpful in resolving the problem Taylor Williams was the best. Very helpful in resolving the problem More

Excellent service in past. Most recently/disappointing Chris was great as usual. Main concern was with the body shop timetable. Otherwise all service was excellent. Most recently/disappointing Chris was great as usual. Main concern was with the body shop timetable. Otherwise all service was excellent. More

First service visit for my car. Was very organized and efficient. Brett was professional and delivered car on time promised. Was very organized and efficient. Brett was professional and delivered car on time promised. More

Very good experience Taylor Williams was very helpful. The repairs were done when I was told. And cheaper than the quote. Very comprehensive analysis of the vehicle. All and all a very good experience. The repairs were done when I was told. And cheaper than the quote. Very comprehensive analysis of the vehicle. All and all a very good experience. More

I am not satisfied with the service, website services fees are not the same with the service center , website shows that break fluid flush was included on service B but there they wanted to charged addit fees are not the same with the service center , website shows that break fluid flush was included on service B but there they wanted to charged additional charges and said that website information was not accurate. I am not coming back to that dealership. More

The scheduling of my appointment was great and the service was excellent I would recommend this dealership service was excellent I would recommend this dealership More

Professional, timely and clean service area. Always give a quote and time for repair when needed. Always give a quote and time for repair when needed. More

Fast, friendly service every time. Clean waiting room. Don’t like that we have to watch CNN on the TV but whatever. I always bring a book anyway. Clean waiting room. Don’t like that we have to watch CNN on the TV but whatever. I always bring a book anyway. More