Mercedes-Benz of Sarasota - Service Center

Parts were ordered, repairs were quickly scheduled, on my appointment date a loaner vehicle was provided and I was quickly on my way. My vehicle was completed when expected, Shawn is always friendly and hel appointment date a loaner vehicle was provided and I was quickly on my way. My vehicle was completed when expected, Shawn is always friendly and helpful, many thanks to MB of Sarasota. More

Just an awesome experience! They fixed a problem with my drivers side door hinges at no charge! I was provided a loaner vehicle for up to a week, I just can’t say enough good th They fixed a problem with my drivers side door hinges at no charge! I was provided a loaner vehicle for up to a week, I just can’t say enough good things about Mercedes Benz! More

The sales personnel and Service personnel are incredibly helpful and knowledgeable always make you feel like family helpful and knowledgeable always make you feel like family More

Great personalized service every time. From valet to customer service and, of course the first class service. From valet to customer service and, of course the first class service. More

Routine (2 year) Service along with a factory call back. They arranged a loaner car for my use due to service including factory recall would take all day (at least). All went perfect, picking up vehical t They arranged a loaner car for my use due to service including factory recall would take all day (at least). All went perfect, picking up vehical the following day Appreciate the service and attention. More

FRIENDLY AND EFFICIENT and on time both for appointment and getting the job done but no cookies with the coffee... and getting the job done but no cookies with the coffee... More

The service department is top notch. I bought 2 Mercedes from this dealer. Steve Appolina is my advisor. He is great. Helpful, professional and knowledgeable. I bought me second Merce I bought 2 Mercedes from this dealer. Steve Appolina is my advisor. He is great. Helpful, professional and knowledgeable. I bought me second Mercedes just so I could have Steve's service. The other day I had to go to service and Steve was not there. He broke his arm. Two other service advisors assisted me, both went out of their way to make sure I had a Mercedes experience. More

Great follow-up and all repairs completed as stated with minimum of fuss or surprises. minimum of fuss or surprises. More

They truly appreciate my business. Have always been treated well. Service department fast and efficient. Great sales people. Even the manager will take time to say hello. Have always been treated well. Service department fast and efficient. Great sales people. Even the manager will take time to say hello. More

Moving to Venice I was skeptical about local Mercedes service centers taking care of my Metris conversion van. Taylor put me at ease upon meeting her and discussing the issues. With two visits to the dea service centers taking care of my Metris conversion van. Taylor put me at ease upon meeting her and discussing the issues. With two visits to the dealership I am very satisfied with the service. More