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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.7
612 Reviews

612 Reviews of Mercedes-Benz of Sarasota - Service Center

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January 12, 2024

Total complete Professional service and accommodation. Comfortable waiting areas along with refreshments. All contacts were professional and kindly. More

by RPLETTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One of the TWINS!!!!!
Jan 16, 2024 -

Mercedes-Benz of Sarasota responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2023

Christopher Robinson setup the appointment to service my car and all went well. Was in and out in a timely manner. Christopher and the staff are always courteous. More

by dombar1351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
Dec 15, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2023

Sarasota Mercedes Benz dealership and service is great. I had a flat tire and called service. They gave me the contact information for towing company, who handled my car with such care. Chris in service More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 15, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are glad we could help! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2023

Cookies were good. Service was better. Good explanations and a good experience. Yada. Yada. Yada. More

by Buster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Doyle
Dec 09, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Service, prompt and effective. Employees were nice and accommodating. Will continue making the drive for service. More

by Storch.shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 09, 2023 -

Mercedes-Benz of Sarasota responded

Hi Storch, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

Brandon provided me with excellent service. Mr. Kneski also provided excellent service. Both were very personable and answered all my questions. More

by terrence.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cadmus,James Kneski
Dec 05, 2023 -

Mercedes-Benz of Sarasota responded

Hi Terrence, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

Very professional and courteous from everyone. Technician explained everything in the video which allowed me to make decisions on repairs.highly recommend Mercedes Benz of Sarasota More

by Jeffe450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Dec 04, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

November 30, 2023

My experiences with Mercedes-Benz of Sarasota have been for purpose of servicing my 2019 Sprinter van. I have come away from each visit satisfied that my needs were satisfactorily addressed. Staff has More

by groberts111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS KNESKI
Dec 03, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 29, 2023

Service department don’t know how to fixed cars After my car was there for 3 time with same issue They told me car was designed that way More

by Serg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Dec 01, 2023 -

Mercedes-Benz of Sarasota responded

Hi Serg, we are deeply disappointed by your experience at Mercedes-Benz of Sarasota. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1293 to discuss what we can do to help.

Dec 01, 2023 -

Serg responded

I was called last week and left a voicemail And no response If you guys want a solve a problem You should call me Shawn have all my info

November 27, 2023

Efficient Service Center for Sprinter Reasonable appointment scheduling. Good location within reason to our condo More

by wasserworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Appollini
Nov 30, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!