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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.6
614 Reviews

614 Reviews of Mercedes-Benz of Sarasota - Service Center

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April 24, 2023

Randy Doyle my service advisor has always exceeded my expectations. She makes my repair/maintenance effortless. More

by Kiwi bird.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 27, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2023

I experienced excellent customer service. The staff is wonderful. I highly recommend this dealer to anyone. More

by AnnR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 24, 2023 -

Mercedes-Benz of Sarasota responded

Hello Ann, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

April 21, 2023

5 star, everything timely and efficient. A good combination of smiles, attitude and efficiency. thanks. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett
Apr 24, 2023 -

Mercedes-Benz of Sarasota responded

Hello Ken, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 21, 2023

I was greeted and treated nicely by Taylor. She pointed out what my car needs done now and gave me option of what can be done on the next annual service schedule. The car was done on time. I go More

by Tengcoromulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, George
Apr 24, 2023 -

Mercedes-Benz of Sarasota responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 19, 2023

I have two MBs One is a CLS 63 AMG S Model and the other is a E-450 4Matic. I Bought both here and have both service here. My SA is Randi Doyle. I have never received anything but most excellent service More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Doyle
Apr 24, 2023 -

Mercedes-Benz of Sarasota responded

Hello John, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 19, 2023

Fractured windshield replaced as well as new. Randi was exceptionally helpful in arranging the work in a way that worked out with my schedule. More

by polleybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
Apr 24, 2023 -

Mercedes-Benz of Sarasota responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Took my GL550 in for service and they completed the job quickly and efficiently. Sean is service is a real asset to your dealership! Love my Benz More

by Djhanneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 24, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2023

Great service, clean and pleasant waiting room, nice touch to return car washed. Happy all around. More

by Flnikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
Apr 21, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

Service advisor was efficient , pleasant and completely knowledgeable. It was a pleasure to be with her and receive her advice! Randi Doyle exceeded all expectations. More

by Jchinbrad@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Doyle
Apr 21, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Apr 21, 2023 -

Jchinbrad@aol.com responded

The ervice rendered was excellent in all facets. This is my forth Mercedes. When you keep them serviced there are no breakdowns. The technicians Are excellent, my service advisor is absolutely extraordinary.

April 12, 2023

Taylor, my service advisor was very professional. She took extra time and care with my vehicle. More

by tcar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Apr 21, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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