Mercedes-Benz of Sarasota - Service Center

Lisa Gillespie was Polite, Courtesy and Professional. It's great to see that type of happy representative, it shows she cares and enjoys what she is doing. She is what i call a great asset to a dealershi It's great to see that type of happy representative, it shows she cares and enjoys what she is doing. She is what i call a great asset to a dealership/company. Thumbs up. More

Arrived on time with my vehicle. They did the work in a timely manner, the price was fair and I was on my way. They did the work in a timely manner, the price was fair and I was on my way. More

Dealerships close by, and they are always willing to address my issues. Additionally, the agent that waited on me was excellent. address my issues. Additionally, the agent that waited on me was excellent. More

Thomas is a joy to work with ! ! So dedicated, personable and the best we could ask for !! Ty Claire McLaughlin ! So dedicated, personable and the best we could ask for !! Ty Claire McLaughlin More

My car was serviced with every attention paid to the service required for the schedule service. Steve was very friendly and had the car back to us in no time and clean. service required for the schedule service. Steve was very friendly and had the car back to us in no time and clean. More

Reliable Place to do business of taking care of my Mercedes. People with whom I worked (for the last 4-5 years) are professionals with the right attitude toward customer service. Thank you!! Mercedes. People with whom I worked (for the last 4-5 years) are professionals with the right attitude toward customer service. Thank you!! More

It’s always a pleasure dealing with Randi. She is knowledgable and explains all work in detail. She is knowledgable and explains all work in detail. More

The service was done correctly and completed as promised, which I appreciated. My only complaint is the loaner vehicle system. It is often difficult to schedule when one is available, and the one I was given which I appreciated. My only complaint is the loaner vehicle system. It is often difficult to schedule when one is available, and the one I was given this time was nasty - extremely dirty and reeked of cigarette smoke (I had to drive it with all windows down). More

Shawn Barnett did an excellent job with the entire service experience at Sarasota Mercedes Benz. He is a top professional from start to finish and I knew I was in good hands. service experience at Sarasota Mercedes Benz. He is a top professional from start to finish and I knew I was in good hands. More

Service was long, no follow up phone call and refused give me a ride home give me a ride home More