Mercedes-Benz of Sarasota - Service Center

Dealerships close by, and they are always willing to address my issues. Additionally, the agent that waited on me was excellent. address my issues. Additionally, the agent that waited on me was excellent. More

Thomas is a joy to work with ! ! So dedicated, personable and the best we could ask for !! Ty Claire McLaughlin ! So dedicated, personable and the best we could ask for !! Ty Claire McLaughlin More

Reliable Place to do business of taking care of my Mercedes. People with whom I worked (for the last 4-5 years) are professionals with the right attitude toward customer service. Thank you!! Mercedes. People with whom I worked (for the last 4-5 years) are professionals with the right attitude toward customer service. Thank you!! More

It’s always a pleasure dealing with Randi. She is knowledgable and explains all work in detail. She is knowledgable and explains all work in detail. More

My car was serviced with every attention paid to the service required for the schedule service. Steve was very friendly and had the car back to us in no time and clean. service required for the schedule service. Steve was very friendly and had the car back to us in no time and clean. More

The service was done correctly and completed as promised, which I appreciated. My only complaint is the loaner vehicle system. It is often difficult to schedule when one is available, and the one I was given which I appreciated. My only complaint is the loaner vehicle system. It is often difficult to schedule when one is available, and the one I was given this time was nasty - extremely dirty and reeked of cigarette smoke (I had to drive it with all windows down). More

Shawn Barnett did an excellent job with the entire service experience at Sarasota Mercedes Benz. He is a top professional from start to finish and I knew I was in good hands. service experience at Sarasota Mercedes Benz. He is a top professional from start to finish and I knew I was in good hands. More

Service was long, no follow up phone call and refused give me a ride home give me a ride home More

I really appreciate how hard Lisa Gillespie works to satisfy her customers. I have had some nagging, ongoing problems on my 2008 SL550. Lisa worked closely with the service technician to identify the satisfy her customers. I have had some nagging, ongoing problems on my 2008 SL550. Lisa worked closely with the service technician to identify the source of the problems and get them all resolved. It is so great to have my car back, running as well as it ever has. Thank you, LISA, for your commitment to excellence!! More

I enjoyed the sales process more than the service process - service was not what i expected. - service was not what i expected. More