Mercedes-Benz of Sarasota - Service Center

All those with whom I came in contact were courteous and respectful, in spite of this being a very busy place. I am always shocked by the cost of Mercedes repairs. This time: over $2000 for rear brakes, a respectful, in spite of this being a very busy place. I am always shocked by the cost of Mercedes repairs. This time: over $2000 for rear brakes, a battery and Option A Service. It feels a little like a very polite shaft in the u-know-what. When it comes time to replace my car, I will have to think very hard about going with Mercedes again. More

I’ve been serving my vehicles at dealership for years. Honest and honorable dealership in my experiences. Honest and honorable dealership in my experiences. More

Always a great experience. Clean, pleasant surroundings and Lisa does a great job in explaining everything. Clean, pleasant surroundings and Lisa does a great job in explaining everything. More

Very friendly and ac Acomodating staff Keep customer informed Prompt service Getting loaner vehicle can delay appointments. informed Prompt service Getting loaner vehicle can delay appointments. More

I’ve been a Mercedes customer for over 30 years, and this dealership offers an EXCELLENT level of customer and auto services. dealership offers an EXCELLENT level of customer and auto services. More

The very clean service and waiting area is reflective of the type of service you will receive in this dealership. OUTSTANDING ! the type of service you will receive in this dealership. OUTSTANDING ! More

It has been the best Mercedes dealership that I have ever used. My R class is 11 years old and my 4 th MB. I’ve only used MB service and the Sarasota service is the busiest but also the best. From the servic used. My R class is 11 years old and my 4 th MB. I’ve only used MB service and the Sarasota service is the busiest but also the best. From the service manager to the car jockey(s) I have only experienced curtesy and competency. More

If I could give Randi Doyle 6 stars I would. She is the most responsive, accommodating, unflappable service agent of any that I have dealt with. She does everything she possibly can to have here She is the most responsive, accommodating, unflappable service agent of any that I have dealt with. She does everything she possibly can to have here clients beaming and happy. She is jewel to be cherished. You are well serviced to keep her happy. More

Arrived on time with my vehicle. They did the work in a timely manner, the price was fair and I was on my way. They did the work in a timely manner, the price was fair and I was on my way. More

Lisa Gillespie was Polite, Courtesy and Professional. It's great to see that type of happy representative, it shows she cares and enjoys what she is doing. She is what i call a great asset to a dealershi It's great to see that type of happy representative, it shows she cares and enjoys what she is doing. She is what i call a great asset to a dealership/company. Thumbs up. More