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Mercedes-Benz of Sarasota - Service Center

Sarasota, FL

4.7
612 Reviews

612 Reviews of Mercedes-Benz of Sarasota - Service Center

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June 13, 2023

Very comfortable space and enthusiastic crew! Wish the visitor parking lot was for visitors only! More

by Antibes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jun 16, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2023

My experience at Mercedes Sarasota was great. Michael in the Service Dept made me feel valued and appreciated as a customer. More

by ChaseRicheson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 16, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2023

Awesome communication and product knowledge. Very helpful in all areas relating to the van and it use. More

by eddiervn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Knight
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Jun 19, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

The service advisor - Randi Doyle is very good. Her information about the service and what to expect was very good as well. More

by CARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Doyle
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Jun 16, 2023 -

Mercedes-Benz of Sarasota responded

Hi Carl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 11, 2023

Had service done to my car, $900 later and they couldn't even wash it?? I also had them fix my rims, only 3 of them had damage but was charged for all 4. More

by kellyaronan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Jun 14, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

June 09, 2023

Thorough car review on time with great results Great customer service and communication. Competed in one day More

by Dave.sorem
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 13, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

The service advisor Taylor is superb, knowledgeable and takes time to understand the customer's concerns. More

by Fabio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jun 13, 2023 -

Mercedes-Benz of Sarasota responded

Hi Fabio, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

Had an oil change for my GLC 300 at Mercedes Benz of Sarasota. They were friendly, polite and completed the work 30 minutes early. They wash washed and vacuumed my car. Very happy with the Service I rec More

by JAYNEE_SMITHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Kneski and Walter
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Jun 11, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2023

My best dealer Do you believe or not but one of the main reasons I bought my Mercedes is this dealer More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ShawnBerett
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Jun 11, 2023 -

Mercedes-Benz of Sarasota responded

Hi Susan, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 03, 2023

Lisa Gillespie did an excellent job of managing a challenging repair project on my car. More

by ARMDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gillesp[ie
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Jun 07, 2023 -

Mercedes-Benz of Sarasota responded

Hi Armdon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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