Mercedes-Benz of Sarasota - Service Center

Very nice people Very helpful Always on time I will never hesitate to call for help never hesitate to call for help More

great job car hasn't run this good in years,snawn barnett was great to deal with was great to deal with More

Quick service while I waited and nice waiting area. However, they told me they fixed the rear window washer but as I was driving home, it still did not work. However, they told me they fixed the rear window washer but as I was driving home, it still did not work. More

Service appointment made on line with a request for transportation upon car drop off. Mercedes employee called several days in advance to confirm 8 a.m. drop off and need for transportion and confirme transportation upon car drop off. Mercedes employee called several days in advance to confirm 8 a.m. drop off and need for transportion and confirmed address. Arrived at 8 a.m. only to be informed that the driver for transportation doesn't arrive until 8:30 and I could sit in the lobby and wait for his arrival. When I expressed dismay as to how this would affect my schedule, I was told there was coffee or tea and felt completely dismissed. When transport was confirmed, I should have been informed that transport not available until 8:30 and could have made my own arrangements More

Meticulous service! My service advisor, Thomas, listens and writes down any complaint/problem. Love that my car is washed. My service advisor, Thomas, listens and writes down any complaint/problem. Love that my car is washed. More

Always satisfied with the dealership Steven Appolonia, service rep, has always been a pleasure to work with. He explained everything, and was very professional. service rep, has always been a pleasure to work with. He explained everything, and was very professional. More

Tire repair. Shawn Barnett gave me a rental car while waiting for a new tire to arrive. Everything took less then 24 hours.. Very helpful. Shawn Barnett gave me a rental car while waiting for a new tire to arrive. Everything took less then 24 hours.. Very helpful. More

Absolutely excellent service. Everything was on time . Absolutely loved the loaner car. Thank you so much for great service. Everything was on time . Absolutely loved the loaner car. Thank you so much for great service. More

Very excellent service. The organization is very organized and professsional. They made.my life pleasant. The organization is very organized and professsional. They made.my life pleasant. More

Beautiful show room and nice snacks and drinks. I wish you would provide actual photos of areas of concern about my car. I wish you would provide actual photos of areas of concern about my car. More