Mercedes-Benz of Sarasota - Service Center

Squeaky clean environment! Pleasant staff. My service advisor Michael did an exceptional job keeping me abreast of my issue and my options! I also really appreciate the video t Pleasant staff. My service advisor Michael did an exceptional job keeping me abreast of my issue and my options! I also really appreciate the video that showed what was done! Considering what was done I was in and out in a very reasonable length of time. Well Done! More

Bad customer service, awful phone service, no one ever gets back you your calls! We referred our client there to buy a car & he had service issues & had to call the MB CEO to get it resolved !! The servic gets back you your calls! We referred our client there to buy a car & he had service issues & had to call the MB CEO to get it resolved !! The service people are rushed, busy & lack professional courtesy with the exception of "Steve Appolloni" he is very grounded , efficient & kind !! 10 stars for him & please hire some more capable techs to work there ! More

Everyone worked hard to fix and resolve the issues with my car. Thanks to everyone I was able to keep my scheduled appointments. my car. Thanks to everyone I was able to keep my scheduled appointments. More

Randi Doyle is always great. ..she is thorough and efficient.She has been my dealer rep for years...and I have recommended her to several people ..she is thorough and efficient.She has been my dealer rep for years...and I have recommended her to several people More

Our repair went exactly as planned. The advisor was polite, gave complete information and kept us informed along the way. The car was ready as promised and clean when delivered. The advisor was polite, gave complete information and kept us informed along the way. The car was ready as promised and clean when delivered. More

Always a great experience. Very efficient and professional service. Loaner car was ready and excellent. Very efficient and professional service. Loaner car was ready and excellent. More

I moved from NY to Florida , I was worried about the MB here, but I was mistaken. here, but I was mistaken. More

Friendly, efficient and customer orientated. .......Randi is my service writer and always with a smile and the answer to any of my questions. This is my second Mercedes. I purchased my current c .......Randi is my service writer and always with a smile and the answer to any of my questions. This is my second Mercedes. I purchased my current car from Mercedes of Sarasota and found sales to be knowledgeable and no games. Much appreciated! I'll always come back! More

Randi Doyle is always very efficient with scheduling and service details. I thought the video from the service technician was a great way to communicate my car's maintenance details. service details. I thought the video from the service technician was a great way to communicate my car's maintenance details. More

SERVICE WAS VERY GOOD, MIKE WAS VERY PROFESSIONAL AND EXPLAIN TO ME MY OPTION I WIL BRING MY CAR BACK FOR SERVICE EXPLAIN TO ME MY OPTION I WIL BRING MY CAR BACK FOR SERVICE More