Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of San Juan

San Juan, TX

Overview
Reviews
4.2
427 Reviews
Call Dealership (956) 715-8800
View Awards

400 E Expressway 83

San Juan, TX

78589

Directions

By Type

Showing 427 reviews

May 24, 2022

One stop shopping. Juan Hernandez was off duty the day we needed repairs. He received my text notified the service department, Joshua was able to take me home. Juan sta More

by John and Norma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geo Flamenco, Joshua Escamilla, Juan Hernandez
Report | Print
May 25, 2022 -

Mercedes-Benz of San Juan responded

John and Norma, thank you for taking a moment to leave some positive words for Juan and Joshua! We agree, they are both such great assets to our team and we will be sure to share your kind words with them. We are grateful that you came to visit us, and we hope you will be back again in the future. Have a great day! :) - The Team at Mercedes-Benz of San Juan

May 26, 2022 -

John and Norma responded

Thanks for the note. John and Norma.

May 23, 2022

Exelente servicio ! ! Siempre muy atentos , sobre todo priscilla que siempre muy amable y eficiente en ek servicio de mi veiculo. More

by Loris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos
Report | Print
May 23, 2022 -

Mercedes-Benz of San Juan responded

Loris, nos sentimos halagados por tus palabras de aliento y apoyo a Priscilla! Gracias por elegirnos para ser su favorito. ¡No podemos esperar a verte de nuevo en el futuro! :) - El Equipo de Mercedes-Benz of San Juan

May 21, 2022

Always the best service! Priscilla always very nice and helpful and Geo the salesman that sold me my car always so nice. The barista very nice and did me and my daughter th More

by Janetgarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The barista she is very nice she can do a lot more to your company and she will succeed at it!, Geo Flamenco, Isaiah Calzada, Priscilla Ramos
Report | Print
May 23, 2022 -

Mercedes-Benz of San Juan responded

Janet, we love having you as part of the MBSJ family! We are smiling from ear to ear knowing that Priscilla, Geo, and the rest of the team delivered an experience worth bragging about. Thank you so much for choosing us to assist you, and congratulations on your amazing new car. We hope you'll be back to visit us again, even if it's just to visit our cafe so our barista can make you some amazing beverages! :) - The Team at Mercedes-Benz of San Juan

May 21, 2022

Great service, treated me with respect and kindness. Answered any question I had and cleared any doubts. Very friendly staff and clean facility with nice amenities More

by Alejandro Cavazos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Del Fierro, Angel Ortega , Humberto Olvera
Report | Print
May 23, 2022 -

Mercedes-Benz of San Juan responded

Alejandro, thank you for taking a moment to leave us this kindhearted feedback! We always want our clients to receive first-class treatment when visiting us, so it makes us proud to see our team did just that. Congratulations on your new vehicle, and welcome to the MBSJ family! We are so happy to have you. :) - The Team at Mercedes-Benz of San Juan

May 19, 2022

Sam T. Was very knowledgeable and courteous. Sam was transparent with the timeliness and expectations. More

by steve72380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam tijerina
Report | Print
May 19, 2022 -

Mercedes-Benz of San Juan responded

Steve, thank you for leaving these compliments for Sam! We agree, he is so great! We're grateful for your support, and hope you will let us know if there is anything we can do to assist in the future. :) - The Team at Mercedes-Benz of San Juan

May 18, 2022

Great service from Jesse Ortiz, and frank explaining my daughter how her vehicle works best customer service More

by Closcom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank , Jesse Ortiz Jr., Sam Vasquez
Report | Print
May 19, 2022 -

Mercedes-Benz of San Juan responded

Closcom, thank you for supporting us! It's great to know that Jesse and Frank did a great job in delivering a fantastic service experience. :) - The Team at Mercedes-Benz of Austin

May 11, 2022

When we have to get our vehicle maintenance done is always a pleasure visiting Mercedes Benz of San Juan More

by Charly Gaytan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Salas, David Casados
Report | Print
May 17, 2022 -

Mercedes-Benz of San Juan responded

Thank you so much for leaving this wonderful feedback, Charly! If there is anything we can do to assist in the future, we're just a phone call away! :) - The Team at Mercedes-Benz of San Juan

May 07, 2022

The staff of Mercedes of San Juan, showed professionalism, from the start to the finish .. More

by Cricketranch16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Vazquez
Report | Print
May 11, 2022 -

Mercedes-Benz of San Juan responded

Cricketranch16, this is exactly the kind of experience we always strive to provide! Thanks so much for supporting everything that we do here. We'll see you next time! :) - The Team at Mercedes-Benz of San Juan

May 02, 2022

Service department has excellent service everyone is always willing to help specially Juan he goes beyond exceeding customer expectations. the best dealership in the valley More

by dornelas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Tijerina, Joe Franco, Juan Hernandez, Sam Vasquez
Report | Print
May 04, 2022 -

Mercedes-Benz of San Juan responded

Dornelas, you are making us blush! Thank you so much for taking a moment to leave this wonderful feedback for Juan and the rest of the team. We appreciate your support and hope to see you again in the future! :) - The Team at Mercedes-Benz of San Juan

April 23, 2022

Good service from the service department. Accommodating . My SUV cleaned . Staff are accommodating with excellent service.. More

by henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Santos Jr.
Report | Print
Apr 25, 2022 -

Mercedes-Benz of San Juan responded

Henry, you have no idea how much your support means to us! Thanks for giving us the opportunity to assist. :) - The Team at Mercedes-Benz of San Juan

1
...
5
6
7
...
43