Mercedes-Benz of San Juan

Thoughtful and Understanding Humberto Maldonado has good listening skills, Humberto performed and made a great effort to change my view about previous car services maintenance exp Humberto Maldonado has good listening skills, Humberto performed and made a great effort to change my view about previous car services maintenance experiences. After Humberto consulted with upper management, Humberto took time to call me back with and offered a favorable solution. More

Amazing experience at this dealership with out first Mercedes vehicle. The customer service was superb. They are very knowledgeable staff and u couldn't have been any h at this dealership with out first Mercedes vehicle. The customer service was superb. They are very knowledgeable staff and u couldn't have been any happier with my purchase. More

Amazing I went into mercedes Benz of sanjuan because I was on the market on purchasing a new vehicle. I was amazed by my sales person that helped me, he deliv I went into mercedes Benz of sanjuan because I was on the market on purchasing a new vehicle. I was amazed by my sales person that helped me, he delivered top of the line customer service, very professional and friendly atmosphere. Never had I gone to a place like Mercedes Benz I was just facinated they took the time to explain everything in detail and showed me every feature on my Cla class. I would definitely buy again from them More

Service experience Great customer service, as soon as you pull up there is someone out there to help you never had to walk around looking for help. They communicate well Great customer service, as soon as you pull up there is someone out there to help you never had to walk around looking for help. They communicate well via email or text letting you know the status of your service or repair cost if it's not covered by warranty. It's a very welcoming dealership and service center, thank you! More

Great customer service Thanks Abel Garza and Paul DeLaRosa for the great service ,and for making it possible on my proposal.You guys planned excellent..Great customer servic Thanks Abel Garza and Paul DeLaRosa for the great service ,and for making it possible on my proposal.You guys planned excellent..Great customer service on delivering the car to my girlfriends house.she was very surprise and very happy. More

Consistent Marco Salas and Mercedes-Benz of San Juan have provided me with excellent consistent service from day one. This was our third vehicle with MB San Jua Marco Salas and Mercedes-Benz of San Juan have provided me with excellent consistent service from day one. This was our third vehicle with MB San Juan and we have had nothing but top notch service. If this behavior is kept up I don't see any reason why I would go anywhere else. Thank you Marky! More

Truly an amazing experience!!! The most professional, efficient and friendly experience purchasing a vehicle. Arik was very knowledgeable on the vehicle's features, and went the ex The most professional, efficient and friendly experience purchasing a vehicle. Arik was very knowledgeable on the vehicle's features, and went the extra mile to satisfy my needs as a buyer. All this while maintaining a professional and friendly demeanor. I am very happy and satisfied with my vehicle. Truly an amazing experience before, during and after my purchase. Thank you Arik. More

Awesome Service I always have had a great experience taking my vehicle in for service with Humberto Maldonado he always goes above and beyond, he makes my visit stres I always have had a great experience taking my vehicle in for service with Humberto Maldonado he always goes above and beyond, he makes my visit stress free! More

used car purchase I want to express my appreciation to Modesto Montemayor for his professionalism and the extra effort in making our purchase experience outstanding. We I want to express my appreciation to Modesto Montemayor for his professionalism and the extra effort in making our purchase experience outstanding. We bought a 2010 Porsche over the internet. MoMo had the car put on a rack and photographed, personally described the very minor rock dings, test drove the car and talked to the service tech at the dealership who preped the car. The car was exactly as he described. He got his sales manager in his office and we agreed on a price in about 5 minutes. They held the car for a week until I could make arrangements to fly into McAllen where they picked me up at the airport. After making sure I had everything I needed to get through the checkpoint on the interstated, I was on my way home in about an hour. They owed me a second set of keys and MoMo contacted a Porsche dealer and delivered the key by mail within 10 days. I liked dealing with these folks and wish the dealership was not 786 miles away.. thanks again, Keith More

Joe Trevino My husband and I would like to thank the team at Mercedes Benz of San Juan for the outstanding and professional service. From the moment we entered yo My husband and I would like to thank the team at Mercedes Benz of San Juan for the outstanding and professional service. From the moment we entered your premises to the moment we left, we felt most welcomed. We would like to also mention that Joe Trevino was knowledgeable, accommodating and responsive to all our enquiries and requirements. The entire purchase experience was a pleasure. Juan & Veronica Garza More