Mercedes-Benz of San Juan
San Juan, TX
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Salesman Great managers not so much The salesman Arik Bachsian was awesome and did everything to make sure we had a good experience. Managers however were not clear on some items which The salesman Arik Bachsian was awesome and did everything to make sure we had a good experience. Managers however were not clear on some items which made us uncomfortable, but going back to our salesman he made it better by being the go between. If it wasn't for him running interference with all the "crap" we would have not gone through with the deal. More
Friendly and helpful service staff Have had multiple great experiences at MBSJ beginning with the initial purchase of our car, we were very blessed to work with Brandon. He was very pat Have had multiple great experiences at MBSJ beginning with the initial purchase of our car, we were very blessed to work with Brandon. He was very patient, didnt pressure us into making a decision the first day we went and was very knowledable about all the cars. This helped us into finalizing our decision and we couldn't be happier with our decision to get our first MB. Since our purchase we have taken our car in for service twice and on both occasions got the pleasure of working with Juan Carlos, who has also been a pleasure to work with. I was set up with a loaner and got my car back prompt, washed and with details given about what was done during the service. Thank you to the service department and MB of San Juan great dealership. More
Special order GLC-300 Brandon Dahlman took my order 6 months ago for my first Mercedes Benz. He was very helpful, no pressure consultant, knowledgeable and a people person Brandon Dahlman took my order 6 months ago for my first Mercedes Benz. He was very helpful, no pressure consultant, knowledgeable and a people person. I was very please with doing business with MB in San Juan, super great client service. Highly recommend him and all the staff at MBSJ. More
Ryan Maldonado an asset to MB of San Juan!!! We had a great experience at MB of San Juan. We purchased a MB GLC 300 and are very happy with it. Our sales consultant Ryan Maldonado was very knowl We had a great experience at MB of San Juan. We purchased a MB GLC 300 and are very happy with it. Our sales consultant Ryan Maldonado was very knowledgeable and attentive with our purchase needs. We highly recommend Ryan Maldonado.The atmosphere at MB of San Juan is unlike no other dealership we've been to. Great job Ryan!! Mr.and Mrs. Mario Arreola. More
Happy I was glad to meet the team, they were all very friendly, courteous, and honest. I had an enjoyable experience buying s vehicle from them. I was glad to meet the team, they were all very friendly, courteous, and honest. I had an enjoyable experience buying s vehicle from them. More
Great Service Department The service department here was great at answering all my questions and concerns. Mr. Humberto Maldonado was very helpful and willing to go the extra The service department here was great at answering all my questions and concerns. Mr. Humberto Maldonado was very helpful and willing to go the extra mile to make sure I was satisfied with their service. More
Can't wait for my next purchase with Mercedes-Benz I am very happy I chose Mercedes Benz in San Juan, Tx , not just because of my great car but because of their excellent services . All the employees w I am very happy I chose Mercedes Benz in San Juan, Tx , not just because of my great car but because of their excellent services . All the employees were very friendly & helped out in choosing the best car for me. Definitely going back for my future vehicle & recommending them out there. Thank you Guys! More
Mercedes Experience at San Juan, Texas I went to get the yearly service for my E350. I know Mike Santos from previous years of taking my other cars. Mike has always been very professional a I went to get the yearly service for my E350. I know Mike Santos from previous years of taking my other cars. Mike has always been very professional and always does his best to make sure that customers are completely satisfied. More
Top Notch Service One of the best dealerships I have ever been to. Robert met me in the parking lot was friendly and sincere. Never once did he try to push a vehicle on One of the best dealerships I have ever been to. Robert met me in the parking lot was friendly and sincere. Never once did he try to push a vehicle on me just to make a sale. He gave me time to look and answered all of my questions. The whole experience from the test drive to the signing of the paper work was top notch and effortless. I definitely recommend this dealership and this salesman!!! More
Professional and attentive As soon as I enter the dealership I am welcomed and my children are acknowleged as well and greeted with a smile. We are offered something to drink, a As soon as I enter the dealership I am welcomed and my children are acknowleged as well and greeted with a smile. We are offered something to drink, and immediately attend us. I state what I am looking for and quickly get a salesman to help, Mr. Ricardo Gonzalez. Mr. Gonzalez is attentive and quick to assist. By the time I know it, all the paper work is done and all I need to do is sign. I was amazed at the speed of time. Mr. Gonzalez was very professional and asked I had any more questions. In a world where everyone is always very busy and kn the go, I was impressed with the little amount of time I spent at the Merdedes-Benz dealership! Definitely would recommend people to Mr. Ricardo Gonzalez and Mercedes-Benz of San Juan. More