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Mercedes-Benz of San Juan

San Juan, TX

Overview
Reviews
4.5
425 Reviews
Call Dealership (956) 715-8800
View Awards

400 E Expressway 83

San Juan, TX

78589

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Showing 425 reviews

October 30, 2022

The service throughout my visit was excellent, the attentive staff made the proccess simple and easy. More

by daniela.anzaldua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ortega
Report | Print
Nov 02, 2022 -

Mercedes-Benz of San Juan responded

Thank you for the compliments, Daniela! We're so grateful to have your support and look forward to serving you again in the future. Have a wonderful day! :) - The Team at Mercedes-Benz of San Juan

October 26, 2022

Pricilla and Rachel, both were very helpful and got the work done, very happy customer like us. Awesome job ! More

by htrevino
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pricilla & Rachel, Priscilla Ramos
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Oct 26, 2022 -

Mercedes-Benz of San Juan responded

Htrevino, thank you for taking the time to write this thoughtful and encouraging feedback for Priscilla and Rachel! We love what we do and always want everyone to have an unmatched experience, so we will be sure to commend them for doing such a great job. The next time you are in need of assistance with your vehicle, please do not hesitate to let us know; we are always happy to help! :) - The Team at Mercedes-Benz of San Juan

October 20, 2022

Staff people is very professional I am really pleased to be a costumer of Mercedez More

by Maria Jenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geo Flamenco, Humberto Olvera, Sam Vasquez
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Oct 26, 2022 -

Mercedes-Benz of San Juan responded

Thank you for the love, Maria! We feel so lucky to be your favorite, and we cannot wait to have the opportunity to serve you again in the future. Have an amazing day! :) - The Team at Mercedes-Benz of San Juan

October 16, 2022

It’s a pleasure to have my car care from the dealership they always do the best and even when I went just to take care of the car battery I decided to buy a new Mercedes’ I’m happy I have a new car More

by Maria Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Santos Jr.
Report | Print
Oct 17, 2022 -

Mercedes-Benz of San Juan responded

Maria, it was a pleasure to work with you as well! Thank you so much for giving us the opportunity to provide an exceptional experience. We love serving awesome clients like you and hope to see you again in the future! :) - The Team at Mercedes-Benz of San Juan

Oct 17, 2022 -

Maria Jenkins responded

I love my Mercedes car, and all the staff is really kind and professional

September 30, 2022

As always, excellent customer service, fast vehicle maintenance, and overall pleasant experience. Aaron is always so great to work with. Another customer riding home with me in the courtesy van also ex More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Del Fierro
Report | Print
Sep 30, 2022 -

Mercedes-Benz of San Juan responded

Jen, you are too kind! We love seeing our awesome team members get awesome recognition like this, and we will be sure to relay your kind message to Aaron! If there is anything we can assist with in the future, please do not hesitate to let us know. Thank you so much and happy cruising! :) - The Team at Mercedes-Benz of San Juan

September 30, 2022

Very friendly helping people, took very good care of us, would definitely go back in the future More

by Cynthia Lizka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos
Report | Print
Oct 03, 2022 -

Mercedes-Benz of San Juan responded

Thank you for the uplifting review, Cynthia! It's wonderful to see that your experience was nothing short of perfection, and we greatly appreciate your supportive compliments. Thank you so much and please let us know the next time we can assist! :) - The Team at Mercedes-Benz of San Juan

September 28, 2022

Priscilla was very helpful. Answered all of my questions and got the work done. I wish there was more people like her. Will definitely come back for service. More

by jav.lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos
Report | Print
Sep 28, 2022 -

Mercedes-Benz of San Juan responded

Jav, what a nice compliment you have left for Priscilla! We consider ourselves very lucky to have her as part of the team, and we will be sure to relay your generous message to her. Thank you so much for supporting us, we're so glad to see you enjoyed your experience! :) - The Team at Mercedes-Benz of San Juan

September 23, 2022

Always a pleasure to work with Priscilla. Gabriel, in service and Josh are both stars. More

by Bongodogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos, Joshua Escamilla
Report | Print
Sep 26, 2022 -

Mercedes-Benz of San Juan responded

Thank you for sharing this kindhearted feedback for Priscilla, Gabriel, and Josh! We are so grateful for your support and hope to see you again next time. :) - The Team at Mercedes-Benz of San Juan

September 19, 2022

service was very professional and courteous. They had great communication and I was advised of all work to be performed. More

by guzzler-sachem.0q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos
Report | Print
Sep 20, 2022 -

Mercedes-Benz of San Juan responded

That is excellent to hear! Our team is always hard at work to provide flawless experiences to each client, so we will be sure to share your positive feedback with Priscilla and the rest of the team. Thanks so much for visiting us and please let us know the next time we can assist! :) - The Team at Mercedes-Benz of San Juan

Sep 20, 2022 -

guzzler-sachem.0q responded

great service

September 09, 2022

Very good service and friendliness. The prices for labor and parts are hiigh. Quality is good. More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Casados
Report | Print
Sep 12, 2022 -

Mercedes-Benz of San Juan responded

Thank you for the positive review, Jose! We are happy to see that you were overall satisfied with the services provided by our team. We work diligently to ensure that every client has a flawless experience from start to finish, so I am eager to know what we could have done better to earn that 5th star from you. At your leisure, please contact me directly at Timothy.Shook@cagaustin.com so I can learn more about your visit. Thank you again and I hope to hear from you soon! :) - Timothy Shook, COO

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