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Mercedes-Benz of San Juan

San Juan, TX

4.5
425 Reviews

400 E Expressway 83

San Juan, TX

78589

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Showing 425 reviews

October 31, 2019

I’m always extremely satisfied with the service. Aaron is excellent, always making sure I’m satisfied with the service and treatment by his coworkers. More

by MFMart
Recommend Dealer
Yes
Employees Worked With
Aaron Del Fierro
October 31, 2019

This is my 5th MERCEDES BENZ within a 3 year span that I buy from here. The BEST or NOTHING! Awesome customer service and friendly staff too. I recommend all my friends and family to buy from here. More

by ootapooutoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Tijerina, Geo Flamenco, Jessica Castillo, Joe Franco, Joe Trevino, Miguel Medina, Brandon Dahlman, Enrique Sanchez, Jaime Cantu
October 28, 2019

My experience every time with Aaron in service is awesome. He treats me like family! Sam T on the other end is rude and a jerk! More

by Moon_stars_18
Recommend Dealer
No
Employees Worked With
Sam Tijerina, Aaron Del Fierro
Nov 08, 2019 -

Mercedes-Benz of San Juan responded

We want every one of our guests to have a first-class experience from start to finish. We're having trouble locating you in our system so we're not sure what went wrong. I invite you to contact me personally at Timothy.Shook@cagaustin.com so that we can learn more about your visit. Thanks for your praise about Aaron and I hope to talk more soon. -Timothy Shook, COO

October 28, 2019

Great Service Aaron made it very easy for me to have my work vehicle serviced. he continuously followed up with me on any repair the vehicle needed and made the ove More

by cmorales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Del Fierro
Oct 28, 2019 -

Mercedes-Benz of San Juan responded

You're so welcome! We are proud to hear that our team could deliver an incredible experience. :) -The Team at Mercedes-Benz of San Juan

October 22, 2019

I walked in a buyer and left discarded and dispespected Our visit was the worst experience imagineable for any dealership in my 62 years, especially a Mercedes Dealership! It's even worse when you walk in a More

by DISSATISFIED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Worst sales experience of my life!!, Sam Tijerina, Jessica Castillo
Oct 25, 2019 -

Mercedes-Benz of San Juan responded

Hello, we are concerned to read your review and would like to take the opportunity to learn more. I hope that you will contact me directly at Timothy.Shook@cagaustin.com so that I can hear more about when you were in and what we could improve upon. Thank you and talk soon. -Timothy Shook, COO

October 22, 2019

C300 service excellent service ,i have dealt with other dealerships in the valley , came back to this dealership and noticed the difference . was able to get my ve More

by C300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
October 20, 2019

Very satisfied .The general manager as well as other staff are very helpful.They handle the problem very quickly and efficiently. They provided round trip. They res More

by Dcg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Tijerina, Wendy Vazquez, Priscilla Ramos
October 10, 2019

Sales person was knowledgable, kind, and courteous. My 3rd vehicle from this dealership. Service after the sale is very important and I always get great service from all the staff. Dealership is alway More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Trevino, Priscilla Ramos
October 03, 2019

We got there, was looking at cars for 10mins before anyone came out. Ricardo came and asked if we were help, he was a great help with everything. Ricardo and Frank explained everything very throughly. More

by freddie_freds3
Recommend Dealer
Yes
Employees Worked With
Ricardo Gonzalez & Frank
October 03, 2019

Excellent customer service,friendly environment and quick process. My 3rd purchase from Mercedes Benz of San Juan Thank you Brandon for all your help Donato & Linda Vera More

by Linda_vera90
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlman, Joshua Escamilla
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