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Mercedes-Benz of San Juan
San Juan, TX
425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 425 reviews
December 20, 2019
service B perform annual service and replace windshield. Marco was very informative of the status of my car while in service. I got a loaner vehicle so I could perform annual service and replace windshield. Marco was very informative of the status of my car while in service. I got a loaner vehicle so I could go home. More
by dornelas
Employees Worked With
Joe Franco, Marco Cavazos
December 10, 2019
Service Department Juan and his staff is always awesome! Took in my Class C Motorhome in for service and was treated like royalty. It was ready when they said it was goi Juan and his staff is always awesome! Took in my Class C Motorhome in for service and was treated like royalty. It was ready when they said it was going to be ready. More
by gonzalez3211
Employees Worked With
Juan Hernandez
December 02, 2019
Great Service from all your employees Excellent Service from all. Wendy Vasquez did a great job keeping me on the loop. Will recommend to all friends and family. Thank you all. Excellent Service from all. Wendy Vasquez did a great job keeping me on the loop. Will recommend to all friends and family. Thank you all. More
by dduffy
Employees Worked With
Wendy Vazquez
November 27, 2019
Employees are very nice and helpful, my problems was taking care. They provide me a loaner car and they gave a complementary car wash thanks taking care. They provide me a loaner car and they gave a complementary car wash thanks More
by Oracion
Employees Worked With
Aaron Del Fierro, Wendy Vazquez, Joe Trevino, Juan Hernandez
November 23, 2019
My experience at Mercedes Benz dealership was awesome! I love my car And all it’s features. The service was excellent as ndcwr had s as n excellent salesman. love my car And all it’s features. The service was excellent as ndcwr had s as n excellent salesman. More
by Mmry1177
Employees Worked With
Gio was an excellent salesman.he was professional and worked with us to acquire our car. , Geo Flamenco
November 18, 2019
satisfecha con el servicio, hicieron los recalls demi satisfecha con el servicio, hicieron los recalls de mi carro, solo la espera de las partes fue lo k demoro el trabajo, y x eso me dieron la opcion satisfecha con el servicio, hicieron los recalls de mi carro, solo la espera de las partes fue lo k demoro el trabajo, y x eso me dieron la opcion de un carro prestado, no lo tome pero estaba disponible . More
by pattyg
Employees Worked With
Priscilla Ramos
November 13, 2019
I was very satisfied with their Customer service . Enrique helped me find my dream car . I had a very great experience and I felt comfortable. Enrique helped me find my dream car . I had a very great experience and I felt comfortable. More
by Brianamonique5
Employees Worked With
Enrique Sanchez
November 07, 2019
Professionalism at its Best! I have been extremely pleased with the level of professional and service received here at Mercedes Benz San Juan. Aaron Del Fierro it a great asset t I have been extremely pleased with the level of professional and service received here at Mercedes Benz San Juan. Aaron Del Fierro it a great asset to your dealership. Aaron is always on point and very attentive to my service needs. Much appreciated, Lucy Casso More
by Lucy Casso
Employees Worked With
Aaron Del Fierro
November 06, 2019
New Management not living up to Mercedes Benz Standards Used to receive excellent customer services at the dealership's service center, but now it is under a new ownership and they do not pick up nor return Used to receive excellent customer services at the dealership's service center, but now it is under a new ownership and they do not pick up nor return cars. According to Cindy Hach, the Service Manager, it is not profitable for them to continue to provide this value added service to their customers. she told me I should take my business elsewhere, if I do not agree with the new management's policy because they are in it to make money. More
by BellaKay
Employees Worked With
Cindy Hach
November 04, 2019
Fantastic Experience Marco and Sam have always taken care of my wife and I. We wouldn't go anywhere else for a car, they treat us like family. Marco and Sam have always taken care of my wife and I. We wouldn't go anywhere else for a car, they treat us like family. More
by John Visintine
Employees Worked With
Marco Salas, Sam Tijerina
