Mercedes-Benz of San Juan

Worst Service Ever The worst service received at a MB dealer in the last seven years I owned my vehicle, a motorhome mounted on a Sprinter. Last January, I had an app The worst service received at a MB dealer in the last seven years I owned my vehicle, a motorhome mounted on a Sprinter. Last January, I had an appointment at 9:00 am and waited until 3:30 pm to get our vehicle back for a mere service A (basically an oil change). The price charge was $515 USD. I wrote an email to their Service Manager, Mrs C. Hach on January 22th. I haven’t received a response from her yet...... More

SERVICE GREAT SERVICE, EVERYTHING WAS VERY GOOD. SERVICE WAS AWESOME...WILL TELL MY FRIENDS ABOUT IT.. I WILL COME BACK AGAIN AND BRING OTHER CARS AND TRUCKS GREAT SERVICE, EVERYTHING WAS VERY GOOD. SERVICE WAS AWESOME...WILL TELL MY FRIENDS ABOUT IT.. I WILL COME BACK AGAIN AND BRING OTHER CARS AND TRUCKS More

We are very pleased with the customer service from this Mercedes dealership, Joe made our purchase a very pleasant experience. Nothing but a very positive memory. Mercedes dealership, Joe made our purchase a very pleasant experience. Nothing but a very positive memory. More

My visit with dealership was great. They really took time to help find us the best rate available to us and when I went to get scratches buffed out of my wood center console everything went extremely smoothl to help find us the best rate available to us and when I went to get scratches buffed out of my wood center console everything went extremely smoothly. Joe Franco the salesman has great customer service as well Sam Villarreal from finance director. More

Always courteous, informative and knowledgeable staff. I wish service prices were more economical but I guess they are reflective to having a “luxury” vehicle. Thank you Mercedes Benz San Juan. wish service prices were more economical but I guess they are reflective to having a “luxury” vehicle. Thank you Mercedes Benz San Juan. More

Excellent Service It's been since they open that we first bought our car and the family has being do so for all this years. We like the quality of product and service t It's been since they open that we first bought our car and the family has being do so for all this years. We like the quality of product and service that you provide. More

Regular service Excellent service. Punctual, timely, courteous and expeditious. My car was returned clean. The service has definitely improved from previous experienc Excellent service. Punctual, timely, courteous and expeditious. My car was returned clean. The service has definitely improved from previous experience. I would highly recommend this dealership. Marco Cavazos deserves a raise! More

Passenger Air Bag Recall My service advisor, Marco Cavazos, was very customer focused. He explained what would be done for the air-bag recall and also provided a vehicle-heal My service advisor, Marco Cavazos, was very customer focused. He explained what would be done for the air-bag recall and also provided a vehicle-health report card based on a courtesy multi-point inspection of my RV. More

Very professional in every way, Geo and Sam made our purchase a very pleasant one! The best dealership here in the rio grande highly recommended!!!! purchase a very pleasant one! The best dealership here in the rio grande highly recommended!!!! More