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Mercedes-Benz of San Juan
San Juan, TX
425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 425 reviews
June 03, 2020
Excellent service, very professional staff, attentive and willing to help. I’m really happy with my purchase, and the customer service I received. Thank you Joe Franco for your help! willing to help. I’m really happy with my purchase, and the customer service I received. Thank you Joe Franco for your help! More
by Cb_reyes89
Employees Worked With
Joe Franco
June 03, 2020
They were very communicative and explained everything about the new 2020 gls450. The service area was excellent. Everyone, especially Joe Trevino, went out of their way to help. about the new 2020 gls450. The service area was excellent. Everyone, especially Joe Trevino, went out of their way to help. More
by Maxbiz53
Employees Worked With
Joe Trevino
June 01, 2020
I was very pleased with the service; however I was somewhat disappointed on the time it took me to drive out after the vehicle was brought out of the service area. The check out time was too long. somewhat disappointed on the time it took me to drive out after the vehicle was brought out of the service area. The check out time was too long. More
by roger.contreras45
Employees Worked With
Aaron Del Fierro
May 19, 2020
Great service I needed the B service. they picked up my car at my house 9:30 am and by 3pm it was ready!! I worked late so I couldnt pick it up and by 9am next day I needed the B service. they picked up my car at my house 9:30 am and by 3pm it was ready!! I worked late so I couldnt pick it up and by 9am next day I had my car back at my house, washed and ready to go!! Good job and everybody super nice. thanks More
by slicon523
Employees Worked With
Wendy Vazquez, Juan Lopez, Priscilla Ramos
May 10, 2020
Recall Service Mr. Tijerina, Please commend Ms Wendy Vasquez for me as she did an exceptional job for your business during my visit there for a car recall. Ms Vasqu Mr. Tijerina, Please commend Ms Wendy Vasquez for me as she did an exceptional job for your business during my visit there for a car recall. Ms Vasquez provided excellent service, from the meet to the delivery of vehicle. Her exceptional people skills and devotion to duty proves her to be an excellent asset to this organization. Thanks again. More
by jsanchezmission
Employees Worked With
Wendy Vazquez
May 03, 2020
Joe Trevino provided a great customer service during my purchase. He showed me different options until I found exactly what I wanted. Very pleased with my new vehicle. purchase. He showed me different options until I found exactly what I wanted. Very pleased with my new vehicle. More
by Sofia.deleon
Employees Worked With
Joe Trevino
May 02, 2020
Good service and good explanation of services. Thanks to Juan Hernandez great service and repairs done to the Mercedes Benz CLS 400 , car was clean Juan Hernandez great service and repairs done to the Mercedes Benz CLS 400 , car was clean More
by cesarlozano
Employees Worked With
Juan Hernandez
April 24, 2020
Excellent customer service in the Service Dept. The communication was prompt and very professional. I will definitely be going back there for all of my services. communication was prompt and very professional. I will definitely be going back there for all of my services. More
by Stacie
Employees Worked With
Marco Cavazos
April 22, 2020
We received Great customer service provided by Brandon! He answered all our questions and helped us so much! we are very grateful and we love our new car! He answered all our questions and helped us so much! we are very grateful and we love our new car! More
by Iris
Employees Worked With
Sam Tijerina, Juan Lopez, Brandon Dahlman, Joshua Escamilla
