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Mercedes-Benz of San Juan

San Juan, TX

Overview
Reviews
4.5
425 Reviews
Call Dealership (956) 715-8800
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400 E Expressway 83

San Juan, TX

78589

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Showing 425 reviews

May 12, 2023

Exceptional Service and Aaron was very attentive thru out the process of dropping off and picking up the vehicle. More

by GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Del Fierro
Report | Print
May 15, 2023 -

Mercedes-Benz of San Juan responded

Thanks for the love, George! Words cannot describe how much we appreciate your generous feedback toward Aaron, and we will make sure he receives this recognition. If there is anything you need assistance with in the future, please do not hesitate to let us know. Thank you again and happy cruising! :) - The Team at Mercedes-Benz of San Juan

May 02, 2023

Very nice facility. Friendly and professional staff. I enjoyed the snack bar. Good coffee and tea. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Ortiz Jr., Jordan Cantu , Sam Vasquez
Report | Print
May 02, 2023 -

Michael responded

Great job keep it up.

May 09, 2023 -

Mercedes-Benz of San Juan responded

Michael, thank you for the friendly feedback! We're thrilled to hear that you enjoyed your experience. We take great pride in providing a welcoming and comfortable environment for our customers, and we are delighted that you appreciated our efforts. Our cafe is just one of our many attempts to make our clients feel at home, and we are glad that you enjoyed it. Congratulations on your new purchase and happy cruising! :) - The Team at Mercedes-Benz of San Juan

April 21, 2023

We had the best buying experience by Jaime Cantu, salesman. He was very nice and knowledgeable, he made us feel very comfortable trading our C300 2018 Mercedes-Benz car for GLA250 SUV. Jaime worked a More

by Claudia Roel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Cantu
Report | Print
Apr 24, 2023 -

Mercedes-Benz of San Juan responded

Claudia, thank you for stopping by to see us! We are delighted to see that Jaime went above and beyond to provide a seamless sales experience from start to finish, and we will be sure to relay your generous words to him. Welcome to our MBSJ family and congratulations on your sweet new GLA250! We really hope you are loving it. :) - The Team at Mercedes-Benz of San Juan

April 04, 2023

Exceptional service by Mr Joe Trevino. We discussed terms so that we knew where we stood and met in the middle for a true painless experience. My appreciation to all the staff. More

by Joser37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Trevino, Humberto Olvera
Report | Print
Apr 18, 2023 -

Mercedes-Benz of San Juan responded

Thank you for supporting what we do here, Joser37! It warms our hearts to see that Joe and Humberto went above and beyond to provide a flawless sales experience. We appreciate your generosity more than words can say, and we hope you enjoy your new vehicle for years to come. Congratulations and welcome to our MBSJ family! :) - The Team at Mercedes-Benz of San Juan

January 11, 2023

Excellent service and very knowledgeable of the product. Would highly recommended for anyone looking into buying a luxury vehicle. More

by gilbertcar93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Calzada, Sam Vasquez
Report | Print
Jan 12, 2023 -

Mercedes-Benz of San Juan responded

Gilbertcar93, thank you for selecting us to assist you with your vehicle purchasing needs! It's great to see that Isaiah and Sam left you with a phenomenal impression, and we will be sure to share your feedback at our next team meeting. Congratulations on your sweet new ride! :) - The Team at Mercedes-Benz of San Juan

November 22, 2022

I had a great experience ordering and purchasing my vehicle. Angel kept me up to date from ordering to delivery of vehicle. Happy Customer! More

by Mari Zarate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greeters , Angel Ortega , Sam Vasquez
Report | Print
Nov 23, 2022 -

Mercedes-Benz of San Juan responded

Mari, it's fantastic to see that your recent sales experience was the bee's knees! Thank you for taking the time to provide this supportive review for Angel and Sam, and please let us know if there is anything we can assist you with in the future. Thanks a million, and congratulations on your awesome new Mercedes! :) - The Team at Mercedes-Benz of San Juan

November 16, 2022

All the staff at Mercedes San Juan are very professional and always exceed my expectations, they work with the customer to really make the service a good experience. great job you are a great team!! More

by dornelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel , Joe Franco, Juan Hernandez
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Nov 16, 2022 -

Mercedes-Benz of San Juan responded

Dornelas, thank you for taking a moment to share this positive review with us and the community! It's fantastic to see that you were left with a stellar impression, and we cannot wait to serve you again in the future. We are so grateful to have you as our client! :) - The Team at Mercedes-Benz of San Juan

November 09, 2022

EXCELLENT SERVICE ALL AROUND. FRIENDLY STAFF. WILL SURELY GO MORE OFTEN. SAM TIJERINA GOES WAY AND BEYOND TO MAKE SURE WE'RE SATISFIED More

by davidlopez247365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Tijerina, Marco Salas, Sam Vasquez
Report | Print
Nov 14, 2022 -

Mercedes-Benz of San Juan responded

David, thanks a million for providing this phenomenal feedback for Sam! We agree, he is top-notch and we are very lucky to have him as part of the team. We appreciate your supportive review and hope to serve you again in the future! :) - The Team at Mercedes-Benz of San Juan

Nov 15, 2022 -

davidlopez247365 responded

Awesome experience every time we purchase vehicles. Mr. Sam Tijerina always makes sure we're satisfied on every aspect.. David Lopez

Nov 15, 2022 -

davidlopez247365 responded

Awesome place to purchase vehicles....The very best

November 07, 2022

I recently bought a vehicle and Joe Trevino was just awesome! This is actually the 2nd vehicle he helps us buy! I told him exactly what I wanted and he advised me the vehicles he had and I was able to m More

by nancylgsc8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Trevino, Humberto Olvera
Report | Print
Nov 14, 2022 -

Mercedes-Benz of San Juan responded

Nancy, we are smiling from ear to ear reading about your experience with Joe! He is a fantastic asset to this team and we will be sure to inform him about this stellar review. Thank you for selecting us to serve you, and congratulations on your sweet new vehicle! We really hope you love it for years to come. :) - The Team at Mercedes-Benz of San Juan

November 06, 2022

Very pleased with Isaiah. Very professional gracias gracias gracias gracias gracias gracias gracias gracias gracias More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Calzada
Report | Print
Nov 07, 2022 -

Mercedes-Benz of San Juan responded

Ray, we are overjoyed to see that Isaiah delivered an experience that was nothing short of perfection! Thank you so much for choosing us and we'll see you next time. :) - The Team at Mercedes-Benz of San Juan

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