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Mercedes-Benz of San Juan

San Juan, TX

4.5
425 Reviews

400 E Expressway 83

San Juan, TX

78589

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Showing 425 reviews

February 11, 2021

Juan Lopez and Wendy Vazquez went above and beyond to help out. We Really appreciate them for the attention to detail and resolution of our needs! Thank you More

by Urwastingmytime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Vazquez, Juan Lopez
February 09, 2021

I always feel VIP when I go to Mercedes Benz. From the customized coffees to the team that greets you at the door. It’s never a bother when it’s time to do my maintenance service. More

by Lauralynn113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Jordan , Sam Tijerina, Joshua Escamilla
January 24, 2021

Great service, very helpful and friendly! We appreciate all of the help and time from your employees! It has been a wonderful experience so far! More

by adafernandez13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda De La Garza
January 21, 2021

Always outstanding service. Everyone is extremely courteous and attentive. I cannot say enough. I have been a client for ni e years and plan to continue to come back. More

by carlospuig1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Tijerina, Joe Trevino, Joshua Escamilla, Juan Hernandez
January 21, 2021

Excellent sales person Michael, not the one who was suppose to meet up with us, but very satisfied with his professional manners. All other involved were also courteous and professional More

by blacasta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Medina
January 05, 2021

Waited about half an hour when I got there on time for my appt then waited about another hour to get picked up by shuttle. Also 10 bucks to replace key battery is BS, definitely should be complimentary at a More

by en2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Worked with Juan Hernandez, wasn’t his fault just bad communication , Marco Cavazos
Jan 15, 2021 -

Mercedes-Benz of San Juan responded

Thank you for your candid feedback. We want to be known for excellence and we apologize that we did not meet this expectation. We appreciate your patience and hope that your next visit is more reflective of the reputation we are known for. -The Team at Mercedes-Benz of San Juan

January 01, 2021

Always a good experience with this dealership. Excellent service and staff. Service is done to my satisfaction and the work performed is completed to my satisfaction. Thank you More

by phayden.1506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Vasquez
December 17, 2020

Excelente servicio por parte de Isaiah y Mike. Quedamos encantados con el trato que se nos dio y nos encanta nuestra camioneta. Muchas gracias y que tengan felices fiestas. More

by yadira.casillas82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Tijerina, Isaiah Calzada
December 16, 2020

Great service! My car was washed and ready when I arrived. The bill was ready and accurate. Personnel very efficient and professional service given by Mercedes More

by Roho666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Cavazos
December 11, 2020

Juan Hernandez is an excellent employee. Juan has a great personality and is always there to assist us all the time. I highly recommend Juan Hernandez. Thank you!! More

by Ramiro and Mary Loya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Cantu, Juan Hernandez
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