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Mercedes-Benz of San Juan

San Juan, TX

4.5
425 Reviews

400 E Expressway 83

San Juan, TX

78589

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Showing 425 reviews

May 06, 2021

Priscilla Ramos goes beyond in professionalism, courtesy and completely knowledgeable in her duties. Personally, we service our vehicles at san juan mb due to Mrs Ramos. What an asset to your company More

by jnoone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos
May 06, 2021 -

jnoone responded

Priscilla Ramos goes beyond in professionalism, courtesy and completely knowledgeable in her duties. Personally, we service our vehicles at san juan mb due to Mrs Ramos. What an asset to your company

May 07, 2021 -

Mercedes-Benz of San Juan responded

We wanted to take a moment to thank you for telling us more about your experience with us. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. It is great to know that Priscilla was able to provide you with the highest levels of service. We will be sure to share your review with our team at our next staff meeting. We are honored to have had the opportunity to serve you. - The Team at Mercedes-Benz of San Juan

April 30, 2021

Great service ordered my parts and got my car fixed as fast as they could... had a loaner , helped me get around .. Juan was excellent kept me informed at all times... thank you More

by Klleal2314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
April 28, 2021

Great Job in Mercedes-Benz San Juan, great service and the employees makes you feel comfortable, the coffee courtesy lady she very friendly and make awesome beverages and shakes, Thanks to all the employe More

by Jorge Alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Vazquez
April 27, 2021

The service consultant was very professiinal and knowledgeable of the service and customer satisfaction. Following up on the service status and communicate when the vehicle was ready. More

by Julio Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Del Fierro
April 23, 2021

Made it easy to deal ,In and out in no time Friendly staff and they make you feel Welcome and follow up call to make sure every thing is going OK More

by jgarza1039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance Guy can't remember his name Good Job, Joe Trevino
April 23, 2021

Excellent customer service. We were extremely satisfied with all the process. Thank you Geo Flamenco for all your help. We were very satisfied with his professionalism and caring approach. More

by Patricia Zepeda-Ramírez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Tijerina, Geo Flamenco, Joshua Escamilla, Bianca Delmar
April 22, 2021

Great experience! Aaron service representative was very informative and provided very good customer service! Was contacted immediately and scheduled service fast. Was called for updates and finished on dat More

by Ricky
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Del Fierro
April 20, 2021

Great service thorough out purchase process. Ricardo Gonzales provided great service. Highly recommend Ricardo to anyone looking for a MB. Beto did a great job getting me financed. I will definitely p More

by A. Cavazos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Gonzales , Sam Tijerina
April 19, 2021

Isaiah A. Calzada was the sales professional. Extremely accommodating and patient as I tested autos. The concierge service was excellent. No big sales pressure. Great. More

by Aale1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The finance person was also very professional. I appreciated the quick "how to" by the concierge. , Isaiah Calzada
April 13, 2021

Great Experience with purchasing my first Mercedes-Benz, Mr. Franco was very knowledgeable about every vehicle I looked at and explained and answered any questions I had. After purchasing the vehicle the Co More

by amandamarie0411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Franco, Joshua Escamilla
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