Mercedes-Benz of San Jose - Service Center

Service this time is ok, not excellent because my car had an oil hardness cable when the engine check on light was on for a day and the dealer service can’t help to give me a good repair cost $8K is too high an oil hardness cable when the engine check on light was on for a day and the dealer service can’t help to give me a good repair cost $8K is too high!! This is Mercedes quality issue, the warning sensor did not work at all. My car has a good maintenance record with this dealer service. More

They are definitely less busy than Stevens creek one and much more reliable dealership I much more reliable dealership I More

The service is outstanding. They care about me and my car. Very friendly and professional. The dealer service advisor also helped me to get my recall service and explained very They care about me and my car. Very friendly and professional. The dealer service advisor also helped me to get my recall service and explained very detail about the services that need to be done for my car. More

I received exceptional Service with David! He is quick to communicate timing and costs. I feel that I'm in the best of hands servicing my car here. He is quick to communicate timing and costs. I feel that I'm in the best of hands servicing my car here. More

This dealer kept communicating and keeping track on my services. The service department are nice and friendly services. The service department are nice and friendly More

Experienced and professional. The service advisor Bill Beller is the most knowledgeable “sprinter man” I have ever met. The service advisor Bill Beller is the most knowledgeable “sprinter man” I have ever met. More

I appreciate your personal approach to auto repair I recently received at your dealership. I experienced a level of service I’m not accustomed to. recently received at your dealership. I experienced a level of service I’m not accustomed to. More

I gave the car for my first service. The car is giving alerts in terms of air pressure which it didnt give before. The car wash was complimentary but it could have been done more better The car is giving alerts in terms of air pressure which it didnt give before. The car wash was complimentary but it could have been done more better :) It took more time than usual but the lounge was comfortable to do office work :) . Jose was more than helpful. More

My service manager Josh was great. He gave full disclosure about what was needed, cost, and kept me updated. No surprises which I really appreciate. He gave full disclosure about what was needed, cost, and kept me updated. No surprises which I really appreciate. More

I give this dealership’s service department a five star rating. The dealership specializes in sprinter van service. The service advisor Bill Beller is very experienced and professional. rating. The dealership specializes in sprinter van service. The service advisor Bill Beller is very experienced and professional. More