Mercedes-Benz of San Jose - Service Center

Great service provided! I purchased dent protection and brought to dealership for scratches made by who knows. Client services, Craig, was helpful and professional. He menti I purchased dent protection and brought to dealership for scratches made by who knows. Client services, Craig, was helpful and professional. He mentioned that the scratches were a bit deep but detailing team will do their best. I picked up my car a few hours later and mended scratches to almost look like new! I was completely satisfied! More

Danny Salinas has been our advisor for almost a decade now. He’s always very courteous, professional, friendly, and knowledgeable. The dealership is very clean and customer service is excellent. now. He’s always very courteous, professional, friendly, and knowledgeable. The dealership is very clean and customer service is excellent. More

Anthony was very nice and we had good experience with our car problems Place is clean and comfortable but you need to put some snacks out car problems Place is clean and comfortable but you need to put some snacks out More

Great service and definitely made me want to come back to them in the future them in the future More

Working with Bill Beller is always a pleasure. He's a straight shooter and you get the facts in clear language. Unfortunately, I get the feeling that sometimes (on one issue) his hands a tied by He's a straight shooter and you get the facts in clear language. Unfortunately, I get the feeling that sometimes (on one issue) his hands a tied by Mercedes protocol and the issue can't see addressed to my satisfaction. The work that is done is done well. More

David Truong is my service advisor. He’s so wonderful , very helpful with my S560 needs. Thank you! He’s so wonderful , very helpful with my S560 needs. Thank you! More

Mercedes Benz in San Jose has the best customer services I have ever experience. Every time I needed help with my car and I have no problem, they are very enthusiastic and pleasant people to work with . Tha I have ever experience. Every time I needed help with my car and I have no problem, they are very enthusiastic and pleasant people to work with . Thank you for the best service for my car . I would come back here again . More

Service was very professional and efficient. They fixed what they diagnosed as needed to be done, at reasonable cost. Also, car was ready for pickup at time they said it would be. They fixed what they diagnosed as needed to be done, at reasonable cost. Also, car was ready for pickup at time they said it would be. More

Our service adviser, Bill Beller is very professional, knowledgeable and responsive. He always calls to give updates on how the work is progressing. I also had to get a loaner while my vehicle was in serv knowledgeable and responsive. He always calls to give updates on how the work is progressing. I also had to get a loaner while my vehicle was in service and Sally was wonderful. She was very sweet, she was able to get me in a loaner very fast, while doing other tasks. This dealership is clean, organized, everyone smiles and say good morning and I'm very happy with the service and attention I receive when I come here. More

Always treated like royalty at this place. Never had an issue. They take care of guy like family. Never had an issue. They take care of guy like family. More