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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.4
391 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 391 reviews

July 01, 2023

I negotiated the deal over the phone and it went extremely well. The sales associate Stephanie was awesome and the finance manager Danny was as awesome as well. More

by Edward Burden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie, Sam, and Danny
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Jul 05, 2023 -

Mercedes-Benz of San Jose responded

Hi Edward, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 29, 2023

Exceptional service provided by Danny Salinas! He's a great communicator and a wonderful advocate for your dealership. His service is one of the main reasons why I continue being a loyal customer More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Salinas
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Jul 03, 2023 -

Mercedes-Benz of San Jose responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 27, 2023

Excellent service the quotes that they provide are excellent professional work services clean thank you for all your hard work More

by Jose
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua , Ray
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Jul 02, 2023 -

Mercedes-Benz of San Jose responded

Hi Jose, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 26, 2023

Everyone we interacted with from Sales, Management, and Finance made our purchase experience thoroughly enjoyable. Tedi and Qaise were informative and went out of their way to make our experience a fantast More

by KZ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tedi, Qaise
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Jun 28, 2023 -

Mercedes-Benz of San Jose responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 26, 2023

Service this time is ok, not excellent because my car had an oil hardness cable when the engine check on light was on for a day and the dealer service can’t help to give me a good repair cost $8K is too high More

by ThaoAnNguyen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not employee issue. It’s Mercedes quality problem
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Jun 30, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (408) 214-3009. We'd appreciate the chance to make your experience a positive one.

June 25, 2023

They are definitely less busy than Stevens creek one and much more reliable dealership I More

by yaong21sf
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Lorenzo
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Jun 29, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2023

The service is outstanding. They care about me and my car. Very friendly and professional. The dealer service advisor also helped me to get my recall service and explained very More

by thanh1tien2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Hitchcock
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Jun 27, 2023 -

Mercedes-Benz of San Jose responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

I received exceptional Service with David! He is quick to communicate timing and costs. I feel that I'm in the best of hands servicing my car here. More

by South Bay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Truong
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Jun 27, 2023 -

Mercedes-Benz of San Jose responded

Hi South, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

This dealer kept communicating and keeping track on my services. The service department are nice and friendly More

by Farsheed
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua Delgado
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Jun 26, 2023 -

Mercedes-Benz of San Jose responded

Hello Farsheed, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 22, 2023

Experienced and professional. The service advisor Bill Beller is the most knowledgeable “sprinter man” I have ever met. More

by Pefiedler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Beller
Report | Print
Jun 26, 2023 -

Mercedes-Benz of San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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