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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.5
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 387 reviews

July 14, 2023

Sean Shah and Luis Solis were excellent in helping me purchase my new Mercedes GLE 350 Automatic. More

by Vijay Bajaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Solis, Sean Shah
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Jul 18, 2023 -

Mercedes-Benz of San Jose responded

Hello Vijay, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 12, 2023

My convertible top was stuck, they filled some hydraulic fluid and charged me $500, not even figure out where is the leak. More

by Golf-SJ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Arellano
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Jul 15, 2023 -

Mercedes-Benz of San Jose responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of San Jose. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 214-3009 to discuss what we can do to help.

July 09, 2023

Thank you for your help with diagnosing and fixing our car when we brought it in from another service center! More

by Marina
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 13, 2023 -

Mercedes-Benz of San Jose responded

Hi Marina, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

July 07, 2023

The service team goes out of their way to make everything go smoothly and feel appreciated. They demonstrate a very knowledgeable attitude. Very pleased with my service experience and service advisor Jose Ar More

by Mywork831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Arrellano
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Jul 11, 2023 -

Mercedes-Benz of San Jose responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2023

Excellent job with the salesman professional handling I am very satisfied with the transaction Thank you More

by Mike dinkha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad
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Jul 06, 2023 -

Mercedes-Benz of San Jose responded

Hi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2023

The quality of the work is good. I enjoyed working with Mr. Lorenzo. However, the cost of repairs is prohibitvely expensive, so much so I ahve decided to sell my Mercedes. You sho More

by r.rosenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lorenzo
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Jul 05, 2023 -

Mercedes-Benz of San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2023

I negotiated the deal over the phone and it went extremely well. The sales associate Stephanie was awesome and the finance manager Danny was as awesome as well. More

by Edward Burden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie, Sam, and Danny
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Jul 05, 2023 -

Mercedes-Benz of San Jose responded

Hi Edward, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 29, 2023

Exceptional service provided by Danny Salinas! He's a great communicator and a wonderful advocate for your dealership. His service is one of the main reasons why I continue being a loyal customer More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Salinas
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Jul 03, 2023 -

Mercedes-Benz of San Jose responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 27, 2023

Excellent service the quotes that they provide are excellent professional work services clean thank you for all your hard work More

by Jose
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua , Ray
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Jul 02, 2023 -

Mercedes-Benz of San Jose responded

Hi Jose, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 26, 2023

Everyone we interacted with from Sales, Management, and Finance made our purchase experience thoroughly enjoyable. Tedi and Qaise were informative and went out of their way to make our experience a fantast More

by KZ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tedi, Qaise
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Jun 28, 2023 -

Mercedes-Benz of San Jose responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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