Mercedes-Benz of San Jose

Joshua was our advisor and was amazing during the entire process! He went above and beyond to address and handle and and all concerns! process! He went above and beyond to address and handle and and all concerns! More

Great service by Anthony in San Jose. Very professional. Fix was ready on time. Thanks Very professional. Fix was ready on time. Thanks More

Ther are prepared on time. Mr Salinas was professional and objective. Which is great for our activities. Mr Salinas was professional and objective. Which is great for our activities. More

Dealership is ver nice. Always clean and offers a relaxing atmosphere while browsing or waiting on service of your vehicle. The employees are welcoming and always make sur Always clean and offers a relaxing atmosphere while browsing or waiting on service of your vehicle. The employees are welcoming and always make sure the customer has a great experience. More

Since I’ve only been there once for my A Service, my experience with them is limited. However, all went well and the car was serviced on time as told to me and the car was washed. I was pleased experience with them is limited. However, all went well and the car was serviced on time as told to me and the car was washed. I was pleased More

Great friendly dealership, since the time we purchased our GLE350 and every service has gone great. Jose our service representative is someone we can really trust each time, the most resent was for a reca our GLE350 and every service has gone great. Jose our service representative is someone we can really trust each time, the most resent was for a recall and a damaged tire and he took care of it in the time promised and kept me updated on the status. I thank Jose and Mercedes of San Jose, H.M More

My experience with the service department at Mercedes Benz on Capitol Expy was the best I had in the last 20 years! My Service Supervisor was so amazing… He took the initiative to listen to my difficult Benz on Capitol Expy was the best I had in the last 20 years! My Service Supervisor was so amazing… He took the initiative to listen to my difficult problem with a new key I purchased At another dealership A few fonts ago…. My problem was very difficult because the issue was inconsistent any would not happen on a regular basis…. He took my case serious and took my Car’s case on… The service team was so accommodating and gave me a loaner vehicle during the interim… The work was completed in less than than week A new key was ordered and now all is working perfectly…. The care and attention I recieved was outstanding…… I have become a faithful customer from now on… More

The one that made a lot of difference is the staff- Bill. He is very helpful , professional, and gives timely updates. My business is in Gilroy and there are nearby service center , but I choose to go to S He is very helpful , professional, and gives timely updates. My business is in Gilroy and there are nearby service center , but I choose to go to San Jose because Bill is wonderful More

Jose is a great advisor, he understands customers’ needs and always takes care of his customers. While providing/explaining all options he does his best to accommodate customers’ requests. I would defini and always takes care of his customers. While providing/explaining all options he does his best to accommodate customers’ requests. I would definitely go back to Jose for future services. More

I appreciate Anthony for his assistance with my service. He is extremely knowledgeable and was very informative on the service I was to have done. He kept me well informed on the progress and gave me peac He is extremely knowledgeable and was very informative on the service I was to have done. He kept me well informed on the progress and gave me peace of mind knowing that my car was cared for and in good hands. This is not my first service there and Anthony has always been my service rep. He is very pleasant and easy to work with. I thank the service team for their great work and Anthony for being amazing. More