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Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.5
388 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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3000 Capitol Expy.

San Jose, CA

95148

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Showing 388 reviews

August 17, 2023

This dealership is very professional. Their customer service is excellent.This dealership is very professional. Their customer service is excellent. More

by songlin luo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Antonio
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Aug 22, 2023 -

Mercedes-Benz of San Jose responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2023

Daniel was very professional and friendly, he explained everything in a way I could understand. I was very happy with my experience. More

by juancarlos7322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Aug 21, 2023 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2023

This dealership is very professional. Their customer service is excellent. The facility is very clean and user friendly, More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 13, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 06, 2023

As always, the work was accomplished in a timely manner. I do miss the shuttle service though. However, a good experience as always. More

by mulveyjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 09, 2023 -

Mercedes-Benz of San Jose responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

I had my Mercedes serviced at this dealership. My service rep Jose is always accommodating, knowledgeable and wonderful to work with. I would come back to get my car serviced because if him. More

by Mavehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Plasencia-Arellano
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Aug 09, 2023 -

Mercedes-Benz of San Jose responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2023

Suhall Tutakhil is very professional in dealing with us. He explained about the car and had time to listen and if we have any questions , he answered at once. After few days I bought the car, I received an More

by Jolizrdna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suhall
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Aug 07, 2023 -

Mercedes-Benz of San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 03, 2023

The entire process was handled in a professional manner and accomplished my goals in purchasing the car More

by Paulk31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ajaypal Mahey
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Aug 07, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of San Jose. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

AAA! EXCELLENT SERVICE. Friendly not pushy. Communicates well. Nice lobby and coffee. Best overall in More

by Jake T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndon de Vera
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Aug 07, 2023 -

Mercedes-Benz of San Jose responded

Hi Jake, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 02, 2023

Scheduled and appt for end of lease. It was fast and easy. This is my 4th vehicle lease at this location More

by doreenav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph ngo
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Aug 06, 2023 -

Mercedes-Benz of San Jose responded

Hello, We are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Daniel Truong ,My service manager listen very well the problem I am having in the car when I brought in for maintenance.It was resolved quickly .I liked the service department in your dealership.I recomme More

by ednluzmag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Truong
Report | Print
Aug 07, 2023 -

Mercedes-Benz of San Jose responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

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