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Mercedes-Benz of San Jose
San Jose, CA
389 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 389 reviews
September 06, 2021
Great service! Our Service Advisor Bill was able to squeeze us in on a Mercedes Recall despite a glitch in the AutoNation reservation system which did not notify the dealership of our appointment. squeeze us in on a Mercedes Recall despite a glitch in the AutoNation reservation system which did not notify the dealership of our appointment. More
by Lwhulberg
Employees Worked With
Bill Beller
September 03, 2021
My first time here and it was great. My service advisor Anthony explained the process well and I felt confident leaving my vehicle there. Their waiting lobby was nice and clean also and everyone was adher Anthony explained the process well and I felt confident leaving my vehicle there. Their waiting lobby was nice and clean also and everyone was adherent to the county social distancing/mask mandate. More
by ALo
Employees Worked With
Anthony
September 03, 2021
They provided a very professional and fast service . I’m pleased with this dealership specifically compare to the neighboring Mercedes dealerships which mostly lack this quality pleased with this dealership specifically compare to the neighboring Mercedes dealerships which mostly lack this quality More
by Mo
Employees Worked With
Jose plasenciae, Greg James
August 31, 2021
Mercedes-Benz of San Jose is the place to buy your Mercedes, they relate to you and understand you, furthermore they have great service when you return to get you Mercedes serviced. Mercedes, they relate to you and understand you, furthermore they have great service when you return to get you Mercedes serviced. More
by Hmora
Employees Worked With
Jose
August 29, 2021
Great dealership with exceptional services. I would recommend this dealership to friends and family. They do take good care of customers both buying or car services. recommend this dealership to friends and family. They do take good care of customers both buying or car services. More
by Richdoan
Employees Worked With
Ramsin Betsarkis
August 23, 2021
David T tool great care of me. My usual advisor Danny is also fantastic. Between both of them they are rock stars. Caren in loaners made a car appear for me and my whole family thanks you. also fantastic. Between both of them they are rock stars. Caren in loaners made a car appear for me and my whole family thanks you. More
by SVC
Employees Worked With
David T
August 22, 2021
The finance department would not return my calls or emails and they owe me a refund for prepaid maintenance that I didn't use. It's been weeks now. emails and they owe me a refund for prepaid maintenance that I didn't use. It's been weeks now. More
by 719holland
Employees Worked With
Kamal Bahia
August 21, 2021
Great experience working with Anthony Lorenzo, as he did an excellent job providing all information and keeping it simple. Very much impressed with his skills and experience. an excellent job providing all information and keeping it simple. Very much impressed with his skills and experience. More
by Prathamesh
Employees Worked With
Anthony Lorenzo
