Mercedes-Benz of San Jose

Everyone was courteous, friendly and professional at the dealership. Keep up the good work. Peace! dealership. Keep up the good work. Peace! More

I just want to give a big thanks to Jose Placencia-Arellano, he showed great customer service and had great communication. I explained that I purchased my vehicle at the Mercedes Benz Steven Placencia-Arellano, he showed great customer service and had great communication. I explained that I purchased my vehicle at the Mercedes Benz Stevens Creek site and had a very bad experience, they don’t talk or want to get to know the customer like they do here in San Jose. Steven Creek site only speaks or is interested when they see the money, I won’t be going there anymore. I will be recommending and sending family and friends to Mercedes Benz of San Jose. We need more employees like Jose Placencia-Arellano, keep up the great work and expect new customers!! Thank you. More

Excellent services provided by this dealership. Staff are brilliant at attending to your needs and come across very polite and professional are brilliant at attending to your needs and come across very polite and professional More

Excellent service my Jose Arrelano,very courteous ,efficient, top-of-the-line :everything taken care of in time ,JOSE Arrelano is one of the best service manager I have met in the last 30 years ,havi ,efficient, top-of-the-line :everything taken care of in time ,JOSE Arrelano is one of the best service manager I have met in the last 30 years ,having Mercedes from different dealerships .Thank you ,Jose Harmeet Sachdev More

A special thank you to Jose Placencia-Arellano, my Mercedes of San Jose, service advisor, very professional. I had an emergency on 9-8-21 He returned my call in less than 30 minutes and appreciated Mercedes of San Jose, service advisor, very professional. I had an emergency on 9-8-21 He returned my call in less than 30 minutes and appreciated his honesty and communication. I was able to bring our ML320 in the next morning and again Jose called immediately to let us know it would be ready the morning of 9-10-21 as a new switch was needed and had to be ordered. My birthday was 9-10-21 and thanks to Jose, I was able to pick it up that morning and join close friends for my luncheon. More

Very helpful and get the job done fast. Excellent overall. I would recommend other to come to this location for service needs. overall. I would recommend other to come to this location for service needs. More

Scheduling an appointment for service was easy. The service was completed in timely manner. Overall pleasant experience. service was completed in timely manner. Overall pleasant experience. More

Very responsive service person; he contacted me by text and was very professional throughout the process. and was very professional throughout the process. More

I always get great service for my Sprinter RV at this dealer. The sprinter advisor I always interact with listens and never disappoints. Nice lobby and facilities that are kept clean. There are some ou dealer. The sprinter advisor I always interact with listens and never disappoints. Nice lobby and facilities that are kept clean. There are some outdoor tables and chairs if you prefer fresh air. More

Service and team members were awesome, and made my experience great! The team went up and beyond to make this easy for me and my family. experience great! The team went up and beyond to make this easy for me and my family. More