Mercedes-Benz of San Jose

I took my 2012 CLS550 for an annual service on 1/26/22, Danny Salinas, my advisor was promptly arranged for a 10-year service plan for the vehicle. The total service lasted 4.5 hrs, and I was waiting comf Danny Salinas, my advisor was promptly arranged for a 10-year service plan for the vehicle. The total service lasted 4.5 hrs, and I was waiting comfortably in the lounge with WiFi and nice coffee drinks, the room was well sanitized per protocol. I like this place and being there for all the years. The work is done very well to keep my car running smoothly to date. Great people and superb service. More

Great service, answered all my questions, helped me chose the best car configuration that fits my preferences. the best car configuration that fits my preferences. More

We had the pleasure of working with Kal Siddiqui to test drive and purchase a wonderful vehicle. Everyone was courteous, helpful and friendly. We will definitely buy from this dealership again. drive and purchase a wonderful vehicle. Everyone was courteous, helpful and friendly. We will definitely buy from this dealership again. More

Dealership is great. Very well located in Capital Express Way. Friendly attendants. You can completely rely on Jose. Excellent guy, very knowledgeable and extremely reliable.. They are lucky to have him ther Way. Friendly attendants. You can completely rely on Jose. Excellent guy, very knowledgeable and extremely reliable.. They are lucky to have him there More

I scheduled a service for a Friday which is apparently their most busiest day. Regardless, when I showed up the service wasn't until the following Friday on their system. The service representative that a their most busiest day. Regardless, when I showed up the service wasn't until the following Friday on their system. The service representative that attended me was professional and let me know he would do what he could. My vehicle had around 2k miles on it which was frustrating to see an engine light on. He was diligent and got my vehicles problem resolved much faster than anticipated. I will make this dealer my go-to dealer from now on. Kudos to them. More

Amazing and high quality service. Regular update the status of car arrival. Great experience in purchasing my car !!! status of car arrival. Great experience in purchasing my car !!! More

the service for the team was good, the prices and the quality of my car is really good, i definelly thank to the staff quality of my car is really good, i definelly thank to the staff More

Customer services is good, service wait time is good, clean and wash car is good clean and wash car is good More

Everyone was courteous, friendly and professional at the dealership. Keep up the good work. Peace! dealership. Keep up the good work. Peace! More

I just want to give a big thanks to Jose Placencia-Arellano, he showed great customer service and had great communication. I explained that I purchased my vehicle at the Mercedes Benz Steven Placencia-Arellano, he showed great customer service and had great communication. I explained that I purchased my vehicle at the Mercedes Benz Stevens Creek site and had a very bad experience, they don’t talk or want to get to know the customer like they do here in San Jose. Steven Creek site only speaks or is interested when they see the money, I won’t be going there anymore. I will be recommending and sending family and friends to Mercedes Benz of San Jose. We need more employees like Jose Placencia-Arellano, keep up the great work and expect new customers!! Thank you. More