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Mercedes-Benz of San Jose
San Jose, CA
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 387 reviews
February 23, 2022
I have nothing but good things to say about this dealership. Everyone I dealt with was honestly friendly and helpful. Especially my salesman Cizo Poot and the fincial service mgr Solmaz Asli. The pr dealership. Everyone I dealt with was honestly friendly and helpful. Especially my salesman Cizo Poot and the fincial service mgr Solmaz Asli. The price I paid for the Porsche Macan S was very fair (even a bit lower than others for the same vehicle) and they gave me a decent value on my trade in. And/but the Macan has definite problems and I brought it back in to the service center and again was treated very nicely. Being a woman in the mostly "mans" world of cars I don't always get treated with the respect I deserve. (I understand mechanics quite well.) I would definitely recommend this dealership to anyone. More
by califdreamin63
Employees Worked With
Cizo Poot, my salesman and Solmaz Asli financial services mgr, Greg James
February 14, 2022
I have brought my Mercedes a few times for servicing and the experience was smooth. So far no hassle. Great customer service from employees. I also bought maintenance package. Decent prices the experience was smooth. So far no hassle. Great customer service from employees. I also bought maintenance package. Decent prices More
by Ranielle
Employees Worked With
Jose,Anthony
February 14, 2022
Sales agent, Joseph Ngo is my loyal and professional agent who’ve been associated with me on my journey getting my new car. He’s very thorough and listens to every concern of me, very patient yet does agent who’ve been associated with me on my journey getting my new car. He’s very thorough and listens to every concern of me, very patient yet doesn’t have control on factors which might affect the dealers service like long waits in finance. More
by Jeff R.
Employees Worked With
Joseph Ngo
February 08, 2022
Had issue with fuel smell during cold morning start up. Spoke with one of the service consultant and was happy to help me out. Usually it took about a day and a half to get it fixed, due to having to depen Spoke with one of the service consultant and was happy to help me out. Usually it took about a day and a half to get it fixed, due to having to depend on one car between work and picking/drop off kids to/from schools - the consultant was able to help me out in just half a day. Thank you AutoNation Mercedes Benz of San Jose for going extra miles. If you have any issues with your Mercedes Benz vehicle, I highly recommend you their services. They’re a bunch of great knowledgeable professionals are ready to help with curtesy. More
by Young
Employees Worked With
Jose Plasencia-Arellano, Greg James
February 06, 2022
We purchased a 2014 Civic from this dealer and were happy with the initial experience. However, we've been trying to get a copy of the dealer inspection/repair sheet that was shown to us at purchase. We've h with the initial experience. However, we've been trying to get a copy of the dealer inspection/repair sheet that was shown to us at purchase. We've had a month of excuses and now complete unresponsiveness. Not happy. More
by CRZ
Employees Worked With
Greg James
February 03, 2022
We had a very good experience buying GLC300Originally We had a very good experience buying GLC300 Originally just to visit GLB, Later, the sales Kal took us to visit GLC and GLE. We saw the car on the s We had a very good experience buying GLC300 Originally just to visit GLB, Later, the sales Kal took us to visit GLC and GLE. We saw the car on the same day and drove the car away after we ordered it on the same day. The sales Kal and finance manager explained everything as briefly and comprehensively as possible. More
by Derek Lee
Employees Worked With
Siddiqui Kal
