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Mercedes-Benz of San Jose
San Jose, CA
389 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 389 reviews
March 16, 2022
For my vehicle first service A. But the service advisor is doing more than Service A requirement by the manufacture is cost way too much. Plus after pick up the vehicle, found But the service advisor is doing more than Service A requirement by the manufacture is cost way too much. Plus after pick up the vehicle, found the used part was sitting in side the driver floor. Contact the service advisor for it. The service Advisor said used part already replaced. But not sure if the mechanic is doing their job right. More
by 2021 GLE 350
Employees Worked With
Greg James
March 14, 2022
Finding a MB dealer that really knows Sprinters and will service them is extremely difficult. This SJ MB knows Sprinters, but also does a GREAT job of servicing them. I did NOT purchase my Sprinter at SJ MB service them is extremely difficult. This SJ MB knows Sprinters, but also does a GREAT job of servicing them. I did NOT purchase my Sprinter at SJ MB, even so they treat me and my Sprinter as thought I did. Bill Beller, their Sprinter Service Manager, patiently answered a number of questions I had and showed me features that even the previous owner didn't know about. In my experience, very few dealers are as a patient, organized and professional. Everything was done on time. GREAT Experience. More
by tholtzinger
Employees Worked With
Bill Beller
March 12, 2022
Even though I was a small fry (as MB purchases go) they treated me as if I were their best customer! Great service and customer appreciation! treated me as if I were their best customer! Great service and customer appreciation! More
by wndwlkr3
Employees Worked With
Emad Waqfi, Greg James
March 10, 2022
Always great service at this dealership. Danny S.and David O. team up well to provide an "above and beyond" service experience, always polite, professional, and knowledgeable. I will not tak Danny S.and David O. team up well to provide an "above and beyond" service experience, always polite, professional, and knowledgeable. I will not take our ML to any other dealership for service, we totally trust these guys to always do the right thing. Thanks a million you two! More
by rayynegas
Employees Worked With
David Ortiz
