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Mercedes-Benz of San Jose
San Jose, CA
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 387 reviews
March 12, 2022
Even though I was a small fry (as MB purchases go) they treated me as if I were their best customer! Great service and customer appreciation! treated me as if I were their best customer! Great service and customer appreciation! More
by wndwlkr3
Employees Worked With
Emad Waqfi, Greg James
March 10, 2022
Always great service at this dealership. Danny S.and David O. team up well to provide an "above and beyond" service experience, always polite, professional, and knowledgeable. I will not tak Danny S.and David O. team up well to provide an "above and beyond" service experience, always polite, professional, and knowledgeable. I will not take our ML to any other dealership for service, we totally trust these guys to always do the right thing. Thanks a million you two! More
by rayynegas
Employees Worked With
David Ortiz
February 25, 2022
I came here to have my rear wiper replaced. I was on time for my appointment. Someone came right away to assist. Soon after the service technician came to the lounge to talk about the service. I was on time for my appointment. Someone came right away to assist. Soon after the service technician came to the lounge to talk about the service. He was very polite and helpful. The service was done while I waited and it didn’t take any longer than he estimated. I was very pleased. More
by Teresita Tiong
Employees Worked With
I think it was Danny or Manny
February 25, 2022
Joseph Ngo, Lease-End Manager did an excellent job as he walked me through the process of terminating my lease. He wasn't pushy at all and really helped me explore all my options before I settled in on my d walked me through the process of terminating my lease. He wasn't pushy at all and really helped me explore all my options before I settled in on my decision. His team helped get me through the financial aspect of the transaction with no problem at all. It should be noted that Ramsin Betsarkis in the Service Department has been a champ over the past 2 years addressing each and every issue that has come up. His knowledge and professionalism are one of this dealers biggest assets. More
by RudyC
Employees Worked With
Ramsin Betsarkis
