Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.5
387 Reviews
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or SUV today!
Contact Dealership

3000 Capitol Expy.

San Jose, CA

95148

Directions

By Type

Showing 387 reviews

December 06, 2023

The team is very professional and handling service requests timely. Was late for the service due to traffic but got a call from the service supervisor to ensure the schedule is good. More

by bwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndon Devera
Report | Print
Dec 08, 2023 -

Mercedes-Benz of San Jose responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2023

They give a Great service, and it was easy to schedule. Prompt response and pre assigned service professional More

by Shiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Dec 07, 2023 -

Mercedes-Benz of San Jose responded

We are pleased to hear you had such a positive experience with us, Shiva! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 05, 2023

Antony was really professional and kind. I would love to come back to do business with Mercedes San Jose and Antony. More

by zodiac-sulfur.0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not going to tell you.
Report | Print
Dec 08, 2023 -

Mercedes-Benz of San Jose responded

Hi, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

November 30, 2023

I was able to make an appointment by texting and able to change the advisor. More

by wt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Dec 03, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 29, 2023

I experienced a very kind and fast service. I was surprised it was done while enjoying a cup of coffee. I liked having relax time at the waiting room and was satisfied with professional service More

by ycolonel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Dec 01, 2023 -

Mercedes-Benz of San Jose responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2023

Kamal Bahia and Danny Salinas are very professional and trustworthy. I was able to schedule an appointment with ease and had my car maintenance with overall satisfaction. They are very attentive to custome More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal Bahia and Danny Salinas
Report | Print
Nov 23, 2023 -

Mercedes-Benz of San Jose responded

Hi Mandy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Mr. Turong was very helpful and professional. Work was performed on time. I would highly recommend him to others because of his professionalism. More

by Rsomesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Troung
Report | Print
Nov 18, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Summary for Feedback: "I recently had an unsettling experience with my vehicle purchase from AutoNation Mercedes Benz of Stevens Creek. Shortly after buying the vehicle, I encountered an error, which l More

by alvarez159
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Antonio and Mostafa
Report | Print
Nov 02, 2023 -

Mercedes-Benz of San Jose responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (408) 214-3009 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 23, 2023

I was able to call in and they were able to schedule me for the following day appointment. My appointment when well, my car was taken care of and returned nice and clean. More

by Liliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Oct 25, 2023 -

Mercedes-Benz of San Jose responded

Hi Liliana, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

I made an appointment online, went in for a recall service , even have my car washed after. Overall satisfied with the work done. More

by MBEKLASSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Oct 16, 2023 -

Mercedes-Benz of San Jose responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

1
2
3
4
...
39